Supporting and developing others

This is an optional PSA online course and you will earn 20 PSA points for completing this course. 

Course overview

In all walks of life, we are operating alongside other people – family members, friends, course-mates or colleagues. Working together and helping others is therefore an essential life-skill… and we all need support ourselves at some point too! But it is also a key employability skill, since collaboration, co-operation and team-work are important in almost any career, and an ability to support and develop others is a key part of being a leader or a manager.

This course will help you to recognise how you already support and develop others in different areas of your life, and will support you in articulating your abilities effectively in the recruitment process.

This course may be of particular interest to students who are parents, or have caring responsibilities. It may also be of interest to students whose volunteering or extra-curricular activities involve supporting and developing others (for example; Sports Team Captains; PASS mentor leaders; those volunteering in charities, etc.). 

Learning outcomes

By the end of the course, you will be able to:

  • Demonstrate an understanding of what it means to support and develop others
  • Demonstrate an understanding of why supporting and developing others is a valuable employability skill
  • Demonstrate an understanding support services available at UoB
  • Demonstrate an ability to reflect on own need for support, and areas for development
  • Evaluate own skills and competencies in relation to supporting and developing others
  • Demonstrate an ability to identify positive actions for supporting others
  • Demonstrate an ability to make decisions in relation to supporting and developing others
  • Demonstrate an ability to apply the principles of reflective practice 
  • Articulate own skills and competencies effectively


You can enrol directly onto the PSA Supporting and Developing Others course. 

Enrolling onto an online course will not enrol you onto the Personal Skills Award full programme.  If you want to complete the PSA to receive the certificate you must attend a PSA Induction Session by 13 December 2018. 

If you are interested in this topic and have no intention of enrolling onto the PSA then you can complete the course but you will receive no recognition of completion.


20 PSA points will be automatically awarded to your PSA profile (if fully enrolled onto the PSA) when you complete an online course. Therefore you do not need to claim points for completing PSA online courses. 

Supporting and Developing Others


Professional Services