Just Ask!

Live chat available 24/7.

Sending a message

  1. Type your question in the lower box, where it says 'Your question/message'
  2. Press the arrow to 'send'

If our chat facility is offline, your message will be sent to us by email. We'll answer it when we reopen.

Other ways to contact us

Subject advice

If you need help finding subject related information for your assignment, dissertation or research project, contact the Academic Skills Centre. They offer workshops and one-to-one sessions.

Mobile devices

The Just Ask! chat widget is available for iPhone, Android and Palm. Just point your device at this page and bookmark it.

Out of hours chat

Overnight, between 19:00 and 8:00, library chats will be answered by librarians in our international partner libraries. They have access to a range of information about our services so will be able to answer most enquiries. Anything they cannot answer for you will be picked up by us the next morning.

Privacy policy

The data collected on this form will be processed in accordance with our Data Protection Policy which can be found here.  Please contact Library Services if you have any queries or need to change or amend your details.


Professional Services