Just Ask!

Just Ask! is available for iPhone, Android and Palm. Just point your iPhone at this page and bookmark it.

Just Ask! help

 Sending a message 

  • Step 1. Type your question in the box where it says 'Your question/message'
  • Step 2.  Press 'send'

If Just Ask! is offline

If the Just Ask! chat facility is offline, the form above will automatically change to allow you to send an email to our librarians.  We'll answer when we reopen.

 Operating hours

Just Ask! is online 09:00-19:00 Monday-Friday and 10:00-18:00 at weekends and during vacation. 

 Mobile devices

The Just Ask! widget is available for iPhone, Android and Palm - Just point your device at this page and bookmark it.

 Other ways to contact us

 Subject advice

  • If you need help finding subject related information for your assignment, dissertation or research project, contact your Subject Advisor.
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Tell us what you think...

...we want to hear from you

Tell us about your experience of using our new intranet pages. Did you find what you were looking for? Have you learnt something new today? Or do you wish we could improve your intranet experience?

Developing these intranet pages will be ongoing and, if you share your view and ideas, it will help us to continue to improve this important resource for the benefit of the entire University community.

We also welcome your comments on university internal communications in general. Email the team or pick up the phone 0121 414 6680. You can also tweet us. Whichever way you decide to get in touch we look forward to hearing what you have to say.

If you have a technical question you can contact our IT colleagues as they are much better at that stuff than we are!