Live chat available 24/7.
Between 10pm and 8am, chats will be answered by staff at our partner libraries.
Sending a message
- Type your question in the lower box, where it says 'Your question/message'
- Press the arrow to 'send'
When the chat facility is offline, your message will be sent to us by email. We'll answer it when we reopen.
Other ways to contact us
If you need help finding subject related information for your assignment, dissertation or research project, contact your Subject Advisor. They can also arrange a one-to-one session with you.
The Just Ask! chat widget is available for iPhone, Android and Palm. Just point your device at this page and bookmark it.
Out of hours chat
Between 10.00pm and 8.00am library chats will be answered by librarians in our international partner libraries. They have access to a range of information about our services so will be able to answer most enquiries. Anything they cannot answer for you will be picked up by us the next morning.