Disability support

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Accessibility

There are four lifts at the centre of the building. During term time from 08:00-22:00, and during vacation from 08:00-20:00, we have staff rovers who are around the building and will be able to help with any enquiries. 

The Main Library has accessible toilets on every floor, including a changing places facility in the Wolfson room on the ground floor. 

Hearing

You can request an alerter in case of a fire alarm. All of our fourteen Group Study Rooms are fitted with induction loops too. 

Borrowing and returning books

There are self-issue machines on the ground, first and second floors of the library. Books should be returned to the library using the sortation machine immediately on the left-hand side as you come into the library. Staff at the Help Desk on the ground floor can assist with borrowing and returning items.

Reserved items are normally collected from the shelves in the Library Information Centre. You have two days to collect an item from the time the notification email is sent. If your disability makes it difficult for you to collect an item within this period, please contact us. 

We have a book fetching service for those who cannot access the upper floors, have difficulty negotiating our shelves or would otherwise have difficulty finding stock. 

Height-adjustable desks

There are height-adjustable desks on the ground, first, second and third floors of the library. They are marked by a yellow sticker in the corner. Priority for using these desks should be given to users who need them. The height of the desk is controlled by two black buttons on the right-hand side of the desk.

If you need any help finding a desk or asking someone to move please speak to us at the Help Desk or contact us via chat or phone.

Each computer cluster in the library has PCs on adjustable desks too. This includes several bookable PCs on the ground and first floors. Use MyPC booking to search and book for free PCs. Change the resource type to height adjustable desk to limit your search to those PCs on height adjustable desks.

Assistive software - all cluster PCs

Some assistive technology is available on all our PCs for students registered with the Disability and Learning Support Service.

  • Jaws for Windows screen reader
  • Zoomtext Magnifier / Reader
  • Inspiration and Mind Genius: mind mapping software
  • TextHelp Read / Write: for students with dyslexia.

For more information, see this information regarding assistive technology on all PCs.

Assistive technology booths

The Main Library has four assistive technology booths. Students will be referred to us by the Disability and Learning Support Service for access. They all have:

  • Blinds over the windows.
  • PC with matte screen and optical drive
  • Natural light lamp
  • Headset
  • Jaws

Some hardware and software is only available in specific booths:

Hardware:

  • Pearl Scanner with Open Book: booths 3 (room 204) and 4 (room 304)
  • Flatbed scanner with optical character recognition software: booth 2 (room 104)
  • Index Brailler with software: booth 1 (room G38)
  • Tactile graphic printer: booth 1
  • Ergonomic or trackball mouse: booths 1, 3 and 4
  • High contrast keyboard: booths 1, 3 and 4
  • TV magnifier: booth 2 

Software:

  • Dolphin Easy Convertor: booths 1 and 3
  • TextHelp Read and Write: 1, 3 and 4
  • MindJet Mind Manager: 1, 3 and 4
  • Zoomtext: 1, 3 and 4
  • Dragon: 1, 3 and 4
  • Claro: 1, 3 and 4
  • Eclipse: 1

Booths can be booked in advance. They are available during service hours. Please ask staff for details.

Location of booths

  • 1: Ground floor in the Library Information Centre. This booth has a glass door.
  • 2: First floor
  • 3: Second floor
  • 4: Third floor

Other assistive equipment

The following items are available on request from the Help Desk:

  • Restman wheel chair arms
  • Coloured paper
  • Large print keyboard
  • Earphones
  • Ergonomic mice

Lockers

Four ground floor lockers at Main Library are specifically reserved for those users with a disability. The lockers are located on the right had side as you enter the library.

Further help and support

Please contact us via chat, phone or in person at the Help Desk if you have any questions about the support we offer.

Our chat service runs from 08:00-19:00, with a 24/7 service operated by partner libraries available outside of these times. Library staff are available to answer queries in person or over the phone from 08:00-22:00 in term-time and 08:00-20:00 in the vacation.  

We are able to offer tours of the library as well as further guidance regarding the services we offer for users with disabilities. 

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