What to expect

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The Academic Skills Centre is a place where you can come to develop your mathematical, academic writing and general academic skills. We aim to help you to become a more effective and independent learner. We will do this by providing you with a range of high-quality and appropriate learning support services.

These services will enhance your academic experience and achievement.

The following Student Charter sets out the standards of service that you can expect from the University’s Academic Skills Centre.

 

Our structure

The Academic Skills Centre provides mathematical and statistical support; as well as writing and academic skills development for undergraduate students.

The mathematical and statistical support that the Centre provides will be predominately in the form of drop-in support. 

The Centre’s writing and academic skills activities will be in the form of workshops and bookable appointments.

Our services to you

The Academic Skills Centre will:

  • provide you with academic and libraryskills to help you achieve the best possible results from your studies
  • publish a diary of events
  • run a series of workshops covering a range of skills, including academic writing and techniques for effective learning 
  • offer bookable one to one appointments with our skills advisors to help you develop personal strategies for improving your writing and academic skills. These can be booked via our website and will last a maximum of one hour. These individual sessions will be provided on a limited offer of 4 sessions per student, per academic year

The Academic Skills Centre will not:

  • write or read your assignments for you, or check all of your references for accuracy
  • offer a proof reading service
  • provide or check solutions to any mathematics coursework, exercises or problems you are required to submit as part of your programme of study.
  • offer any opinion on any mark that you might receive for your written work
  • become involved in decisions relating to academic regulations, such as extenuating circumstances
  • discuss any confidential details of issues you share with us with tutors or anyone else, without your written consent

Your commitment

By attending Academic Skills Centre activities, you show that you are making a commitment to developing yourself as a learner, and engaging with our activities. This means that you will commit to attending sessions and informing us if you cannot attend for unforeseen reasons.  We see this as being an expectation of the undergraduate student as a future professional preparing for the world of work.

Our expectations

  • You will approach the ASC with a desire to take responsibility for your learning, including ensuring that you arrive prepared with all necessary materials and equipment for your session. For the mathematics drop-in sessions, you are requested to bring your course notes and any other relevant learning materials.
  • You will notify us as soon as possible if you cannot attend a booked session. It's important that you do this so we can if necessary offer the session to another student; consequently we require a minimum of 24 hours notice. You can contact us on 0121 414 3666 or email asc@contacts.bham.ac.uk
  • You will ensure that you arrive on time for the session (arriving at least five minutes before the start of our workshops) as a sign of respect for your fellow course attendees and the facilitator.  However, if you arrive more than five minutes later than the start time for one of our workshops whether you are admitted or not is at the discretion of the facilitator.
  • You will prepare for a face to face session by reading the information guidelines on our website and taking appropriate action.
  • You will endeavour to help us improve what we offer by using our feedback and evaluation system.
  • You will engage in appropriate conduct and behaviour while you are participating in the activities of the Centre.