If a student requires urgent medical assistance, they should contact their local GP, or visit the nearest GP walk-in centre. The closest walk-in centre to the University is on Katie Road (South Birmingham GP Walk In Centre, 0121 415 2095, Katie Road, Selly Oak, Birmingham, B29 6JG). This is open Saturday and Sunday 8am – 8pm. Alternatively, they can go to A&E at the Queen Elizabeth Hospital.
Students can also contact Forward Thinking Birmingham, a mental health service for 0-25 year olds, they offer 24/7 access to mental health support. They have a 24/7 phone line – 0300 300 0099 and a drop in centre in Digbeth, called Pause.
In an emergency, you should contact the emergency services by calling 999, followed by a called the University’s Security Services (0121 414 4444) if on campus.
Please be aware that the University Student Support Services do not operate on the weekends.
Students can contact Birmingham Nightline, a confidential support and information service. They will listen and support you as you talk through whatever is on your mind. If you would like to access the service you can call any time between 6pm until 8am, every night of term. Calls are free from your flat phone (if you are in halls), just dial 7999. Alternatively you can call the external Nightline number that is advertised on your University student ID card. If you would prefer to sit down and talk to someone in person Nightline run a drop-in service from 6pm until midnight, the drop-in area is located at St Francis Hall.
Students can also contact the Samaritans 24/7 on their helpline - 116 123 or by emailing email@example.com.
For help dealing with suicidal thoughts or feelings, students can contact HOPELineUK on 0800 068 4141.
The Student Mentor Scheme, run by the Guild of Students, can offer help and support to students living in University accommodation. Their office is in Shackleton on the Vale Village, and is open 4-8pm during term time. They can be contacted on: firstname.lastname@example.org
If a student has been the victim of a sexual assault, contact Horizon SARC (Sexual Abuse and Rape Crisis support) for confidential advice/counselling/screening, call 24-hours on 0808 1685698.