Learning Support Service video transcript

Learning Title: Learning Support Service

Duration: 3:42

Learning Support adviser 1: If you already know that you have a specific learning difficulty such as dyslexia or dyspraxia…

Learning Support adviser 1, voiceover: …we can meet with you to talk about how we might be able to help. We offer a confidential screening service for both undergraduate and postgraduate students. Screening for dyslexia or dyspraxia provides you with an overview of your individual strengths and weaknesses, together with some strategies that you could use to make your learning more effective.

Learning Support adviser 2 : Do you want to come for your appointment now?

Learning Support adviser 1, voiceover: The Learning Support Service offers a range of provision to students with…

Learning Support adviser 1: …specific learning difficulties, including specialist tuition, access to effective learning workshops, and advice on assistive technology.

Learning Support adviser 1: Do you have any family members with a specific learning difficulty that you're aware of?

Student 1: Yeah

[Conversation between adviser and student continues in the background]

Learning Support adviser 1, voiceover: You can meet with the Learning Support adviser to discuss your individual requirements. We usually send out appointments within the first few weeks of term. At this meeting, you can discuss extra time for your exams and extended library loans.

Learning Support adviser 1: What we're going to do today is we're going to talk through an adult dyslexia questionnaire.

[Conversation between adviser and student continues in the background]

Learning Support adviser 1: We can also give you information about the Disabled Students Allowance which, if approved, can give you access to specialist assistive technology, individual tuition if you want it,

Learning Support adviser 1, voiceover: And also a general allowance which can help you with printing and photocopying costs.

Learning Support adviser 1: After the initial meeting, you can arrange specialist tuition, or you can make further contact with the Service; it’s entirely up to you.

Learning Support adviser 1, voiceover: We're here to assist you with independent learning strategies at any point during your course.

Learning Support adviser 1: The Learning Support Service is a friendly team of qualified dyslexia and dyspraxia specialists. If you're unsure how we can help, get in touch, and we'll point you in the right direction.

Student 2: I didn't approach Learning Support Services at first because I didn't know I was dyslexic until I'd been at university for about a term. Basically I got a lot of feedback on my early essays saying I hadn't proofread it and things like that, which upset me because I had proofread it. People had mentioned at school that they thought I might have been dyslexic, but nothing was suggested to do about it. So I decided that I was going to do something about it once I was at university, independent, stand on my own two feet.

Student 1: I approached the Learning Support Service when I arrived at university because I wanted to make sure that they were aware of, like, my, the fact that I was dyslexic, and get the support that I needed. I was intimidated by the fact that I'd be doing lectures now, not classes, and that I'd have to take lecture notes, I'd have to do longer essays and the work would be a lot harder when I got to university.

Student 2: I think it’s important that the service is flexible, because I have different priorities in my degree at different times and different people have different priorities. So I can choose to come one week and not come the next week as it fits in with my degree and my life, which I think is very important.

Student 1: As soon as you arrive at the University, get in touch with the services that are available to you, because as soon as, the sooner the University know the more help they can give you, and the quicker you can get rid of that anxiety when you arrive of how you'll cope.

Student 2: One of the most important things I think I've learned from coming to the Learning Support Services is that I'm not alone, lots of people at university have things like dyslexia, dyspraxia, and are looking for support in the same way, and I think that’s an important thing to realise.

Students working together

Colleges

Professional Services