Casual Worker FAQ's

 

FAQ's

I have been offered a casual job on campus- what do I do next?

If you have been offered a casual role at The University of Birmingham, your hiring manager will be contact with Worklink (student casuals) or the HR Operations Team (non-student casuals) to inform them of your casual work assignment. Once the request has been received, the respective teams will email you a work offer, which we ask that you accept within 3 working days. Upon receipt of your acceptance, we will progress with the setup of your casual assignment and confirm your next steps.

If this is your first time working in a casual role for the University, you will be asked to complete your joining information.

In line with employment law you will need to  provide your original right to work documents to your Hiring Manager prior to starting work in order to be eligible for payment. Any failure to do so will result in you not being able to receive payment for this work and a delay in a casual offer being issued.

How do I set up Remote Access?

If you require access to Core System to submit timecards/view pay slips and/or to add bank account details and you are off campus, you will need to have remote access enabled. Remote access is not required accessing the system when you are on campus.

View the video and step-by-step instructions of how to set up remote access using a two factor authenticator. Please ensure that when logging into remote access you tick the “all activity box” without ticking the box an error message will appear.

How to I access my casual worker username and reset my password?

If you are logging into the system for the first time, you will have received an ‘Assignment Confirmation’ email from the HR or Worklink teams. This email contains your University person number and next steps to follow to enable you to access Core System.

Please contact the IT Service Desk who will be able to supply your new account details. Further guidance can be found on the IT Service Desk webpages.

Where do I enter my bank details?

A detailed help-guide on how to enter bank account details into Core Systems can be found on the Core Canvas pages and the payroll deadlines can be accessed here.  

Payroll is run monthly and it is really important you enter your bank details promptly to avoid delays with your pay.  

I have International Bank Details, how do I enter these into Core Systems?

International Bank Details cannot be added through self-service and so if you are a student casual Worker please raise a query with the Worklink team through the Worklink Portal and a member of the team will add these on your behalf.

If you are a non-student casual worker please contact the HR Operations team at workhere@contacts.bham.ac.uk and the team will enter these on your behalf.

My timecards are showing Project/Task, what do this mean?

If your timecards are showing project/task then you will not be able to submit your hours. Please raise a call with the IT service desk to get this resolved prior to the timecard deadlines and delaying payment for your work. 

Where can I view my payslips?

A detailed help-guide on how to access your payslips in Core Systems can be found on the Core Canvas pages under ‘Payslip information – accessing and what they mean’.

I have a pay related query, what can I do to resolve this?

If you have submitted your hours by the payroll cut off dates, entered your bank account details by the correct cut-off date and have still not received payment then please raise a query with the Payroll team by submitting a query through the Payroll Contact Form.

To understand your payslip please access the Core Canvas pages under ‘Payslip Information – accessing and what they mean’.

I have paid National Insurance, why?

You will pay National Insurance if your earnings have gone over the National Insurance threshold for that week. You can find government guidance on the National Insurance threshold here.

I do not have a National Insurance number, how can I get one?

Please call the National Insurance Number application helpline on 0800 141 2075 or visit the government website here

I have a goodwill catering voucher, will the expiration date be extended due to Covid-19 and restricted campus activity?

Yes, it has been confirmed that the expiry date on the goodwill catering gift vouchers has been automatically extended up to the end of April 2021.

 

 

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