FAQs

I am receiving an award/scholarship towards my fee

Your school will inform us to make an adjustment to your invoice for your award/scholarship amount. If this is not for 100% of your fee please arrange payment of the balance online at https://intranet.birmingham.ac.uk/finance/transaction-services/pay-online/index.aspx

I have been charged the incorrect amount

Tuition: Undergraduate and Postgraduate Taught please email taughtstudentadministration@contacts.bham.ac.uk.

Postgraduate Research please email pgrstudentrecords@contacts.bham.ac.uk

Accommodation: living@contacts.bham.ac.uk

I want to pay in instalments

Please apply for a direct debit online at https://intranet.birmingham.ac.uk/finance/transaction-services/pay-online/index.aspx.  

If you will not be opening a UK bank account please email accountsreceivable@contacts.bham.ac.uk stating this and whether you wish to pay quarterly or monthly.

How do I know how much my tuition fee is?

Your tuition fee will be quoted in the offer letter that you have received from the University of Birmingham.

I have made full payment in advance of the invoice

No further action is required

My parents are paying my fee for me; does this mean that I am sponsored?

No. If a friend or relative is paying your tuition fee the University will treat you as a self-funding and no further invoice will be issued in their name.

I have made partial payment in advance of the invoice

Please deduct this from your invoice amount and arrange payment of the balance online at https://intranet.birmingham.ac.uk/finance/transaction-services/pay-online/index.aspx

I am receiving a postgraduate loan

Please enter your Student Support Number in the personal details section of Online Registration and arrange payment of your fee online at https://intranet.birmingham.ac.uk/finance/transaction-services/pay-online/index.aspx

I am receiving funding from a sponsor (including the NHS)

Please enter your sponsor information in the Financial Sponsor section of online registration. If this is not for 100% of your fee please arrange payment of the balance online at https://intranet.birmingham.ac.uk/finance/transaction-services/pay-online/index.aspx

I want to pay in full but have a credit/transfer limit

You can make multiple payments over a number of days, as long as payment is made in full before the due date of the invoice then there will be no instalment charge.

I am receiving an undergraduate Tuition Fee loan

Please enter your Student Support Number in the personal details section of Online Registration

Wish for us to discuss your Tuition/Accommodation fees with a third party?

My bank will be closed on/around the due date of my invoice

Please make payment before the due date of your invoice and in advance of any bank closures.

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