FAQs

If you have made a deposit/partial payment in advance of the invoice please deduct this from your invoice amount and arrange payment of the balance online here.

If you are in receipt of an award/discount/scholarship towards your fee your school will inform us to make an adjustment to your invoice for your award/discount/scholarship amount. If this is not for 100% of your fee please arrange payment of the balance online here.

If either of the above scenarios does not apply and you believe you have been charged incorrectly you can contact Registry as follows:

Students registered on an Undergraduate (UG) or Postgraduate Taught (PGT) programme - Taught Student Administration - taughtstudentadministration@contacts.bham.ac.uk

Students registered on a Postgraduate Research (PGR) based programme only - Research Student Administration - pgrstudentrecords@contacts.bham.ac.uk

Please apply for a direct debit online at https://intranet.birmingham.ac.uk/finance/transaction-services/payment-options/index.aspx.

If you will not be opening a UK bank account please contact the  Accounts Receivable team via the Service Now portal

Your tuition fee will be quoted in the offer letter that you have received from the University of Birmingham.

No further action is required

No. If a friend or relative is paying your tuition fee the University will treat you as a self-funding and no further invoice will be issued in their name.

Please enter your Student Support Number in the personal details section of Online Registration and arrange payment of your fee online at https://intranet.birmingham.ac.uk/finance/transaction-services/payment-options/index.aspx

Please enter your sponsor information in the Financial Sponsor section of online registration. If this is not for 100% of your fee please arrange payment of the balance online at https://intranet.birmingham.ac.uk/finance/transaction-services/payment-options/index.aspx

You can make multiple payments over a number of days, as long as payment is made in full before the due date of the invoice then there will be no instalment charge.

Please enter your Student Support Number in the personal details section of Online Registration

Please complete and return the disclosure to Third party form to the Accounts Receivable team via the Service Now portal.

Please make payment before the date of your invoice and in advance of any bank closures.

I have already made payment -please raise a Service Now enquiry and attach proof of payment so that we may locate your payment.

I want to pay in instalments- Please apply for a direct debit online at https://intranet.birmingham.ac.uk/finance/transaction-services/payment-options/index.aspx. If you will not be opening a UK bank account please contact the  Accounts Receivable team via the Service Now portal

I want to pay in full- Please see our payment options here:  https://intranet.birmingham.ac.uk/finance/transaction-services/payment-options/index.aspx

I have been charged an incorrect amount for accommodation fees- please contact the Living team living@contacts.bham.ac.uk

I have already made payment -please raise a Service Now enquiry and attach proof of payment so that we may locate your payment.

I want to pay in instalments- Please apply for a direct debit online at https://intranet.birmingham.ac.uk/finance/transaction-services/payment-options/index.aspx. If you will not be opening a UK bank account, please contact the Accounts Receivable team via the Service Now portal.

I want to pay in full- Please see our payment options at https://intranet.birmingham.ac.uk/finance/transaction-services/payment-options/index.aspx

I am receiving an undergraduate Tuition Fee Loan- Enter the student support number in personal details in online registration.

I am receiving a postgraduate Tuition Fee Loan- Enter the student support number in personal details in online registration and arrange payment online at https://intranet.birmingham.ac.uk/finance/transaction-services/payment-options/index.aspx

I am receiving funding from a sponsor including the NHS- Please enter your sponsor information in the Financial Sponsor section of online registration. If this is not for 100% of your fee please arrange payment of the balance online at https://intranet.birmingham.ac.uk/finance/transaction-services/payment-options/index.aspx

This should be paid by a UoB Scholarship- please contact the Scholarship Issuer, who will then liaise with Accounts Receivable to resolve.