Travel Cover

If you are planning a business trip abroad or a business flight within the UK, either alone or as part of a group it is essential that you make preparations well in advance of the trip ensuring that any risks to both staff and students are properly identified and controlled. 

Our provider, UMAL, offer access to RiskMonitor Traveller which provides 24/7/365 security advice for all travellers.  The link below takes you to their webpage which in turn provides you with the facility to download an App which travellers are strongly encouraged to use whenever they travel on University business.  This will then allow the traveller to receive security alerts during the course of their trip.

There is also an e-learning facility which can assist travellers to prepare for trips in advance.

Consider visiting the Foreign Office Website for more information on the country you are planning to visit, particularly if you are concerned about any geopolitical and/or general effects arising from terrorism. 

Please view the Travel and Working Abroad document which was prepared by the Workplace Wellbeing Team, in conjunction with the Insurance Office. 

There is a series of online forms which must be completed before the trip commences for the travel cover to be available. 


There is a Travel Cover Summary provided by the policy, which can be downloaded here. This should be taken by each traveller on the trip abroad and contains important information of who to contact in a medical emergency and the policy certificate reference number.

In the event of a medical emergency or if there is a need for urgent medical advice whilst travelling abroad, please contact Global Response using the details below.

Policy Certificate Reference No. UMAL/034

Global Response
tel.++ 44(0)29 2066 2425   (available 24/7/365)


Travel Cover Legal Expenses are included within the main cover but provided by Abbey Legal Protection.  If there is a need to use the policy please contact Andrew Else on 0121 415 8806 email or Rebecca Benson, Tel 0121 414 6628, Email: to lodge a claim.

Where a travel claim needs to be made a list of the forms can be seen below, just click on the appropriate link. Complete the form and send into the Insurance Officer in the Finance Office. 

Medical Expenses

Cancellation or Curtailment

Delayed/Missed Departure


Personal Effect and Money

PA Travel Form 

Any other questions relating to cover or insurance matters, please contact Andrew Else/ Rebecca Benson or alternatively please refer to the Insurance website.



Visit the University's Brussels Office


Professional Services