Central Staff Hub

We have moved to our shared office space on the lower ground floor of B Block Aston Webb. 

Video on how to find the Central Staff Hub

The Central Staff Hub brings together, within the Human Resources Department, the HR Operations, Recruitment, Immigration Compliance teams and the Payroll and Pension teams to set the foundations for a simplified and joined-up service delivery model. 

Central Staff Hub Logo

In order to make our end-to-end processes as efficient and effective as we can, we have been consolidating the HR, Payroll and Pensions intranet pages to make information easier to find, and have added additional guidance and signposting to our HR portal.

How has this changed how you contact the Payroll team?

The Payroll Enquiries form has now been decommissioned. 

If you are an employee of the University, you can now contact the Payroll team by raising a case in the HR Portal.

All non-employees (including casual workers) can contact the team by sending an email to payrollqueries@contacts.bham.ac.uk.

If you had an open case raised via the Payroll Enquires portal prior to the 4th January, we will continue to resolve these as soon as we can.

Alternatively, you can reach the Payroll team on 0121 414 3030.

Full contact information for the Central Staff Hub teams or the broader HR department can be viewed on the HR Intranet.

We are committed to working with colleagues across the University to continue to drive process improvements and to make guidance and information easier to find.   


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