Citizens' Advice (previously Citizens Advice Bureau)

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There will not be a service available on site for the foreseeable future, as the adviser allocated to attend the campus has left.  To access Citizens Advice please contact them directly from their Bromsgrove office website , you must identify yourself with your University of Birmingham email address to demonstrate you are eligible to recieve advice from the Bromsgrove team.  You can specifiy an alternate email for them to use as well, if you would prefer to. They will continue to provide free, independent, impartial and confidential advice to any member of staff. 

If you do not have access to email or the intranet, please telephone 0121 414 5116 and leave a message.  A member of the Wellbeing team will then enter an enquiry on your behalf to the above web address, so please remember to include a contact telephone number when you leave your message so that Citizens Advice can contact you.

Citizens Advice can offer advice in the following areas:

Benefits | Housing | Immigration | Debt | Relationships | Consumer issues | Employment | Retirement

The Citizens Advice Service aims to:

  • ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or the service available to them
  • ensure individuals are not disadvantaged through an inability to express their needs effectively and equally
  • exercise a responsible influence on the development of social policies and services both locally and nationall

Further information can be found at www.citizensadvice.org.uk 

How can I book an appointment?

To access Citizens Advice please contact them directly from their Bromsgrove office website , you must identify yourself with your University of Birmingham email address to demonstrate you are eligible to recieve advice from the Bromsgrove team.  You can specifiy an alternate email for them to use as well, if you would prefer to. 

Helpful sources of information

www.citizensadvice.org.uk

Contact

If you have no access to the intranet or email, please Telephone Wellbeing Services, for assistance, on:

0121 414 5116 (ext. 45116)

 

 

 

 

 

 

 

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