IT Services news

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Notice of major IT infrastructure work

Description
We're building the foundations for better IT, beginning with the upgrade of our site firewalls. This is a major piece of our network infrastructure and these works will cause a brief but widespread outage to all internet and cloud based University services which are protected by these firewalls.
Date:
Wednesday 27th November 2019

Important update about connecting to the University's WiFi

Description
On Wednesday, 27 November we will be renewing our wireless network certificate. This is the digital certificate that authenticates your account and provides you with a secure connection the the Unievrsity's wireless network.
Date:
Thursday 21st November 2019

Maintenance work to my.bham portal

Description
The my.bham portal will be unavailable on Thursday 7 November between 4.00pm and 5.00pm whilst we carry out some routine maintenance work.
Date:
Tuesday 5th November 2019

We're upgrading your Office365 licence

Description
We're upgrading your Office365 licenses.
Date:
Monday 28th October 2019

Remote Access – change to the client

Description
We are changing the name of the Remote Access client in your Start menu will change from 'BIG-IP Edge Client' to 'Remote Access Client'.
Date:
Tuesday 22nd October 2019

University of Birmingham statement – Edgbaston Park Hotel

Description
The University of Birmingham statement on the Edgbaston Park Hotel
Date:
Wednesday 16th October 2019

Making IT Simple – your new IT Service Portal is here

Description
We're gearing up to launch our new Portal, which is designed in collaboration with customers from across the University.
Date:
Tuesday 8th October 2019

Student cluster software requests

Description
IT Services are preparing the student cluster image for the 2019-20 academic year and request all teaching requirements are submitted via the IT Service Desk
Date:
Wednesday 26th June 2019

Managed Print Service will be unavailable 6 July

Description
In July, we are planning to provide essential maintenance to the Managed Print Service software.
Date:
Tuesday 25th June 2019

Online exam results - Updated

Description
There is a problem accessing our online exam results and progress decision system via my.bham which may cause a delay in viewing your results.
Date:
Friday 21st June 2019
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