We're upgrading Microsoft Office 2016

We are upgrading versions of Office 2016 to Microsoft 365 on Windows 10 devices

To ensure that we are compliant with Microsoft 365 services we need to upgrade older versions of Microsoft Office to Microsoft 365 on University Windows 10 PCs and laptops.

If you have Microsoft Office 2016 installed on your University PC or laptop then we will be upgrading this to the latest version from Wednesday, 17 November. If you are using Office 2019 but also have Office 2016 installed, both versions of Office will be removed as part of the upgrade to Microsoft 365.

What do I need to do? 

Affected PCs and laptops will receive the upgrade automatically and you’ll get a notification at some point after 17 November. The upgrade will take approximately 30 minutes to complete, depending on your network connection. This may happen without you needing to take any action, but if you have Microsoft Office applications open at the time, including Teams, you will receive a notification to save your work and close the applications so that the upgrade can continue. 

I’m busy doing crucial work, what if I don't want to upgrade right now? 

If you are busy working or are in a Teams meeting you will have the option to postpone the upgrade for 30 minutes. If you are still using Microsoft applications after that time you will have the opportunity to postpone again. However, it is important that you avoid postponing the upgrade unnecessarily as your computer requires this upgrade to remain compliant.

What if my device is off campus? 

Please ensure that you connect to University network through the Remote Access Service and turn on the Staff VPN or Student VPN if you are working off campus.  

Can the upgrade be left to run after hours? 

You can let the upgrade run after hours provided your computer is left on and you have closed all Microsoft Office related programs. If your device is left unattended during the upgrade, please lock your computer and make sure that it is left in a secure location and that it is connected to a power supply.

Do I need to back up my work?

 Your data shouldn’t be affected by the upgrade but in line with IT policy, we recommend that regularly save your data on a network location or OneDrive as standard practice.

Where can I find more information about this upgrade? 

For more information, visit our Knowledge Base article KB15447.

Questions?

If you have any further questions about this upgrade then please contact the  IT Service Desk.

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