Banner Student Record System unavailable

As part of an ongoing programme of work to upgrade the University’s Banner Student Record System, IT Services will be making some background changes to the database which will result in the application being unavailable for a short time.

The work will begin on Friday 14 December at 6.00pm and is planned to be completed by Monday 17 December at 12.00pm.

 How will this affect me? 

Every effort has been made to reduce the impact of these changes, however, whilst the work is being carried out Banner will be inaccessible.

 The work will also impact the Banner Interface Record Management System (BIRMS) which also be inaccessible during this period plus you will be unable to run reports across student records or admission data using Business Objects XI (BOXI).

 Other University applications that use student information feeds from Banner, i.e. Canvas, Library System, will remain unaffected but please be aware that during this time the student information that feed into these applications will not be updated.

 How will I know when Banner is working again?

Every effort will be made to ensure that Banner and associated applications are available as soon as possible on Monday. Please check the IT Status Page for regular updates.


If you have a question, or experience any issues relating to this change please contact the IT Service Desk on 0121 414 7171.


Professional Services