Skype for Business is a unified communication and collaboration solution that allows staff at the University to work together with instant messaging, audio and video conferencing, online meetings and webinars, and easy screen and file sharing
Skype for Business key features
- Instant text, call and video messaging so you can quickly connect with with one or multiple colleagues
- Integration with your Outlook calendar means people can instantly see if you are available, away at a meeting or busy
- Conference invites built into Outlook making scheduling meetings easy
- Schedule online meetings and conferences through Outlook including guest users external to the University
- Record your meetings for reviewing or sharing at a later stage
Use collaborative tools whilst in Skype for Business meetings
- OneNote integration – record meeting notes
- Customisable interface – decide what your meeting attendees can see and do
- Polls – to ask a question or make a decision
- Whiteboard – for sharing ideas
- Present a PowerPoint presentation
- Questions and Answers facility
- Share files with attendees
- Share desktop
The IT Service Desk website has a number of knowledge base articles on the various features of Skype for Business, including how to install the application.
Skype for Business introduction
Skype for Business user guide
Setting up audio
How to set up a meeting in Outlook
Skype for Business - joining, participating in and leaving meetings
External invitees joining a meeting using the web app
Troubleshooting common issues
Signing in on MacOS and iOS
Microsoft training and support guides
The Microsoft Skype for Business Help Centre has easy to use step-by-step help guides for all of the Skype for Business features.
How to get a headset
If you require a headset for use with Skype for Business, please complete a Request for New Hardware within the Service Catalog on the IT Service Desk website. The cost for which will need to covered by your department's budget.
Compatibility with Mac and Linux
Skype for Business is compatible with macOS but will need to be installed manually on your machine. Please complete a Request for Additional Software within the Service Catalog at the IT Service Desk website.
Skype for Business is not compatible with the Linux operating system.
Using Skype for Business overseas
Before using Skype for Business when travelling overseas we suggest that you familiarise yourself with the following document IT Guidance - Practical advice when travelling abroad.
More detailed guidance about using Skype for Business in Dubai can also be found here.
If you have any further questions or experience any problems with Skype for Business then please contact the IT Service Desk.