IT Service Level Standards and Targets

IT Services provides a broad range of services, including answering questions, fulfilling requests and restoring normal levels of service when issues arise.

Our Service Level Standards and Targets outlines the service standards, service expectations and targets that you can expect IT Services to meet when logging a support call with IT Services via the IT Service Desk

You can read our IT Service Level Standards and Targets here. 

 

Colleges

Professional Services