China Link

The University is keen to understand how you are finding accessing your teaching resources from mainland China in order to help us improve our service.

We'd be grateful if you could complete a short survey to let us know about your experiences acessing UoB resources in China. 

Take the survey

A temporary new service to help Undergraduate and Postgraduate taught students in mainland China access University of Birmingham learning resources

What is China Link?

China Link is a new temporary service for Undergraduate and Postgraduate taught students registered at Edgbaston who are currently studying in mainland China. China Link creates a secure connection between your computer and the University of Birmingham via Shanghai, enabling you to experience more reliable and consistent access to University of Birmingham resources and materials.  

How do I use it?

To use the new China Link service, you will need to download and install a piece of software on your computer called FortiClient VPN. The software is available for Windows, Mac and Linux.

You can download the free FortiClient VPN here.

For full instructions on how to install FortiClient, visit our Knowledge Base article KB15221

Once you have installed the software on your computer you will need to sign in using your University of Birmingham username and password.

Please note: You should only use China Link when you are in mainland China.

What resources and materials are available through China Link?

China Link provides secure access to key University of Birmingham resources including Canvas, Panopto, Findit@Bham, PebblePad, Zoom and many more. 

For a full list of available resources see Knowledge Base article KB15230.

If you need additional access to a resource that is not currently on the list then please contact your Programme Director.

Help and support

If you have any technical issues downloading and installing the FortiClient software on your device or if you experience any connection problems when using the China Link service then online support is available through our partner via DingTalk. You can access this by scanning the QR code below.

DingTalkQR

If you have an issue signing into China Link with your University of Birmingham username and password then please contact the IT Service Desk.

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