Office 365

What is Office 365?

Microsoft Office 365 is a cloud-based collaboration service that brings together the following features:

  •  The latest Office desktop applications for up to 5 devices. This includes Word, Excel, PowerPoint, OneNote and Lync. In addition to PC and Mac this is also available on Android, iOS and Windows Phone which enables Office content viewing and editing on the go.
  • UG and PGT students also gain access to Exchange Online, meaning your University email account is moved into the cloud. This gives you an enhanced mail storage of upto 50GB and allows you to access your email, contacts and calendar from any internet connected PC, Mac or Mobile Device.
  • Lync instant messaging is also available to UG and PGT students. This provides you with instant messaging, video and voice calls. 

With this powerful suite of solutions, you can work faster from virtually anywhere, on any device. 

As part of the Office 365 rollout all student email addresses will change to, even if your email is not on Exchange Online.

Some services such as Munrow Sports online booking system now use to log in. See KB12398 for guidance.

What do you get?

Undergraduate and Postgraduate Taught students will have access to all of the above features of Office 365. 

Postgraduate Research students will not have access to Exchange Online and Lync as their mailbox will remain on premise, but will still have access to download the latest copy of Microsoft Office. 

How do you get access to Office 365?

All students will be able to access their Office 365 account by logging in to using your full address and password to log in. 

Eligible students can access their Exchange Online mailbox via or through the Office365 email link on the my.bham portal.

To be able to login to Office 365 your University password must have been changed after April 2014. 

If you started at the University after April 2014, you will be able to login to your Office 365 account right away.

If you have difficulty accessing your account please first reset your University password. If you still have problems after see Knowledge Base article KB12814 

Where can you get more information?

The IT Service Desk has numerous knowledge base articles on the various features of Office 365, including troubleshooting common problems and how to setup Office 365 on your mobile device. To get started see KB12380.


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Tell us about your experience of using our new intranet pages. Did you find what you were looking for? Have you learnt something new today? Or do you wish we could improve your intranet experience?

Developing these intranet pages will be ongoing and, if you share your view and ideas, it will help us to continue to improve this important resource for the benefit of the entire University community.

We also welcome your comments on university internal communications in general. Email the team or pick up the phone 0121 414 6680. You can also tweet us. Whichever way you decide to get in touch we look forward to hearing what you have to say.

If you have a technical question you can contact our IT colleagues as they are much better at that stuff than we are!