IT Services has introduced a new self-service system called Password Manager for all staff and students at the University
Visit https://my.password.bham.ac.uk and register with this service by completing your password profile.
Or go to the IT Service Desk at www.itservicedesk.bham.ac.uk and click the link in your left hand menu entitled Change Password.
Should you happen to forget or need to change your password in the future you can use this service to:
- Log back in quickly and effortlessly
- Avoid queues at the IT Service Desk or having to wait for them to open
- Manage your own password online by completing your profile
- Reset a forgotten password by getting a one-time passcode sent to an alternate email address or mobile phone number
Please see the following links to Knowledge Base articles for further information
How to register with Password Manager
How to change my password
How to generate a one-time passcode in order to reset my forgotten password
How to enter my one-time passcode
PLEASE NOTE: The Service Desk will not be resetting passwords for staff and student Active Directory accounts from the 1st June2015. They will instead issue a one-time passcode which will allow you to reset your own password