Service status

If there are any known problems with IT systems and services, the details are listed here.

 

  • Access to Research Data Store limited
    Access to Research Data Store There is an issue with the storage servers which is stopping users from accessing their storage. As a workaround, we would encourage users to replace the following hostname ‘its-rds.bham.ac.uk’ with the following IP addresses 147.188.172.14 147.188.172.16 Windows \\147.188.172.14\<year>\<project folder> e.g. \\147.188.172.14\2017\madisoj-01 -or- \\147.188.172.16\2017\madisoj-01 Mac smb://ADF\<your username>@147.188.172.14/<Year>/<Folder Name> smb://ADF\madisoj@147.188.172.14/2015/madisoj-01 -or- smb://ADF\madisoj@147.188.172.16/2015/madisoj-01 Our sysadmin team and […]
  • MyApplications Unavailable
    The site myapplications.bham.ac.uk is currently unavailable. We are looking into this as a top priority and hope to restore the service shortly.
  • my.bham portal: some services unavailable early Tues am
    Some services accessed through my.bham will be unavailable between 7-8am on Tuesday 22 May due to essential maintenance. This will affect access to exam past papers, BIRMS administration system, IT Service Desk single-sign-on, staff GRS2, and free software sign-on. IT Services apologises for any inconvenience during this work.
  • BEAR Storage Services unavailable
    Due to an issue with the storage software, the following services are unavailable Research Data Store Research Data Archive DataShare This does not affect access to the storage if using BlueBEAR. We apologise for any inconvenience Advanced Research Computing
  • PRS – Migration of Planning Filestore
    Due to increasing data storage requirements, The Professional Services IT Support team are proposing to arrange for the data within the Planning filestore to be migrated to a newer, more resilient storage system. The Planning Office Filestore (\\ADF\CORP\PLAN) will be moving to a new storage location over the weekend of 19th of May, the filestore […]