Service status

If there are any known problems with IT systems and services, the details are listed here.

 

  • Loss to Wireless Connections in Main Library
    Please note we are currently experiencing connectivity issues with the wireless service in the Main Library. The IT Network team are investigating this as urgent and the service should be restored soon. Apologies for any inconvenience caused, Many thanks, IT Services Network Team
  • Worktribe Scheduled Maintenance
    We are upgrading the Worktribe system to the latest product release at 5pm on Tuesday 14th November. The system will be unavailable from 5pm for the rest of the day on Tuesday and we expect that the service will be restored in time for normal business hours on Wednesday morning. We thank you for your […]
  • BlueBEAR HPC
    On December 12th 2017 we shall be taking a short maintenance window that will affect the BlueBEAR HPC service. This window is due to the annual, essential testing of the fire systems in the University‚Äôs data centre. During the testing period, the air cooling systems have to be turned off in the data centre, and […]
  • Mozilla Firefox: Losing Application Settings
    IT Services are currently investigating an issue where Mozilla Firefox will be reset to a default state for some users. We currently have a call open with the supplier of our desktop personalisation software, and hope to have this resolved as soon as possible.
  • Windows 10: Upgrade to Creators Update
    From Tuesday 10th October 2017, IT Services will be rolling out the Windows 10 Creators Update to computers currently running the 2015 ‘November Update’ version of Windows 10. This is required as the November Update (Also known as version 1511) will soon be out of support. Users will be prompted to install the update via […]