Service status

If there are any known problems with IT systems and services, the details are listed here.

 

  • Phishing Email: Avoid Account Suspensions Disrupting Panopto Recording
    As we are all aware, malicious email attachments have affected certain user accounts: https://status.bham.ac.uk/index.php/status/phishing-email-containing-malicious-attachment/ To reassure staff wishing to use Panopto lecture recording from Monday, should you have residual issues logging in, the Service Desk are on hand to reactivate accounts. In the event that staff are still experiencing issues in teaching spaces, TAMU can […]
  • Managed Print Service Unavailable : Unknown Error given
    We are currently experiencing an issue with the Manage Print Service, where it gives the error message “Unknown Error”. We are currently investigating the issue.
  • Coda Year End Process
    CODA Financials will be unavailable from 4:30pm on Friday 22nd September, pending the Year End process being run over the weekend. During this time the following services will be unavailable: CODA Account Code checking in Proactis BRAd CARDIA Scheduled reporting from CODA in BOXI will also not be available during this period. All systems should […]
  • Phishing Email: Containing Malicious Attachment
    Please be warned that there is a phishing email being circulated to both staff and student email addresses. The email subject contains: FAX message, and includes an attached word document. If this document is opened it will infect your machine. Contact the IT Service Desk immediately if you have opened the attached word document, otherwise […]
  • Maple: Licensing Change
    The supported versions of Maple will be changing on Weds 20th Sept. After this change, Maple 18 licences will no longer be available from the Campus licence server and users of that version will need to migrate to a more recent version, i.e Maple 2017, Maple 2016, or Maple 2015. See the following links for […]