Wireless Network Support

 IS5bannerWelcome to the University Wireless Network Support pages.

Here you can discover more about the installation of the wireless network around campus as well as any updates and information on the latest developments.


If you have a wireless (WiFi) enabled device, you should be able to gain access to the wireless network in any building around campus.


Users of the wireless network are advised to familiarise themselves with the contents of the Wireless Network Policy document.


The following networks are available across campus:


The eduroam network is the main wireless network provided across all campuses at the University of Birmingham and internationally by institutions participating in the eduroam scheme.

For use by:

  • University of Birmingham Staff & Students.
  • Visitors with eduroam credentials (from participating institutions).


This WiFi network is provided by BSkyB for visitors and guests to the University of Birmingham. Sky Cloud services are also available in many public areas.

For use by:

  • Visitors without eduroam credentials.

Other Networks

UOBwifi & UOBGUEST are soon to be decomissioned and therefore we do not advise use of these networks.


The University Wireless Network Service is provided by the IT Services Network Operations Team.

Support for eduroam and 'UOB' labelled networks can be obtained via the IT Service Desk.

Support for WiFiGuest can be obtained by emailing wifisupport@bskyb.com or visiting http://thecloud.net/free-wifi/support.



University Wireless

IT Services - providing mobile access to the University Network


eduroam CAT

(Configuration Assistance Tool)


Scan or click the QR code above to download the eduroam configuration assistance tool.

Tell us what you think...

...we want to hear from you

Tell us about your experience of using our new intranet pages. Did you find what you were looking for? Have you learnt something new today? Or do you wish we could improve your intranet experience?

Developing these intranet pages will be ongoing and, if you share your view and ideas, it will help us to continue to improve this important resource for the benefit of the entire University community.

We also welcome your comments on university internal communications in general. Email the team or pick up the phone 0121 414 6680. You can also tweet us. Whichever way you decide to get in touch we look forward to hearing what you have to say.

If you have a technical question you can contact our IT colleagues as they are much better at that stuff than we are!