Wireless Network Support

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As long as you have a wireless enabled device you can access the University's WiFi network in any of the buildings on campus

Before you start using the University's WiFi network you are advised to familiarise yourself with the contents of the University's Wireless Network Policy document.

The following networks are available across campus:

eduroam

Eduroam is the main WiFi network for both staff and students at the University and is available across all of the University's campuses. The eduroam network is also available to visitors from particpating institutions who can authenticate using their home institutions credentials.  

How to get connected to eduroam

WiFiGuest

This WiFi network is provided by BSkyB for visitors and guests to the University of Birmingham. Sky Cloud services are also available in many public areas.

Connecting to WIFIGuest 

Wireless network support

The University Wireless Network Service is provided by the IT Services Network Operations Team.

If you experience any problems connecting to eduroam then please contact the IT Service Desk.

Support for WiFiGuest can be obtained by emailing wifisupport@bskyb.com or visiting http://thecloud.net/free-wifi/support