Wireless Network Support: Getting Started

Before connecting to the wireless network, users should first familiarise themselves with the Wireless Network Policy document.

All Staff and Students registered on the IT Services Active Directory will automatically be granted access (Authentication) to the wireless network using their login and password credentials.

Successful authentication enables secure, encrypted access to the wireless network.


To access the wireless network you will require:

  • A WiFi enabled device (with support for PEAP/MSCHAPv2 authentication and security mechanisms)
  • Your university username and password (ADF).


rotated_eduroam_450pixConnecting to eduroam

To connect your device to the eduroam network:

  1. Visit the eduroam configuration assistant tool website.
  2. Select 'Download your eduroam installer'.
  3. Your device and operating system should be automatically detected.If not, use the menu system to select the apropriate options.
  4. Select the blue button to download the installer.
  5. If the installer does not automatically start, run the installer.
  6. When prompted, enter your university username postfixed with "@bham.ac.uk", for example: username@bham.ac.uk
  7. Enter your password.


Your device should now be configured to access the eduroam network. For more information and support about connecting please visit the Knowledge Base article on connecting to eduroam.


For more information about the eduroam service click here.

You can also check the international status of eduroam services.


There are also knowledge base articles covering connecting with specific operating systems:

For more information about connecting a Linux device to the network, please see Aaron Sloman's page on connecting to campus WiFi (Computer Science Department).


You may also be able to connect a device under a different operating system, however, IT Services can only support recommended systems.