End User Services

End User Services plays a pivotal role in supporting all areas of teaching, learning and administration at the University.

It includes IT support teams within Professional Services and each College implementing IT services for staff and students, the IT Service Desk, systems support, student cluster design and implementation, endpoint security, and software services.

End User Services is part of Infrastructure Services in IT Services, and consists of the following teams:


Head of End User Services 
Nic Doran
Email: D.W.S.J@bham.ac.uk
Tel: 0121 414 2833

IT Managers in different colleges and departments (staff login required)

The IT Service Desk is your first point of contact for IT Services enquiries.


Professional Services