Infrastructure Services

Infrastructure Services manages a broad range of key hardware and technologies that provide the essential foundations which underpin all University communications and IT operations

It consists of the following services:

  • End User Services (including five College IT support teams, IT Service Desk, Corporate Services IT support including Front and Back Office Teams and Student IT support)
  • Core Infrastructure (including Core Infrastructure Services, Data Centre, Network Operations, and Telecoms Services)
  • Advanced Research Computing (delivering BEAR, the Birmingham Environment for Academic Research)
  • Service Management (including Service Management, IT administration)


Rob ArnoldHead of Infrastructure Services 
Rob Arnold

Tel: 0121 414 4756

The IT Service Desk is your first point of contact for IT Services enquiries.


Professional Services