December 2017 to February 2017
Project team and initial work streams were initiated following the outcome of the Vice Chancellor’s Review of CoSS Professional Services
Work streams were led by College Board members and staff volunteers were invited to participate. Over 50 staff input into the proposals and recommendations, these working groups produced a series of high level recommendations to achieve greater consistency across the College.
These proposals were then prioritised and condensed to key areas focusing on Structure, Process and Culture.
March to May 2017
Detailed work to understand the implications of the recommendations took place through:
- Focus Groups
- Survey
- Individual meetings and small workshops
Attendance at focus groups was open to all and >100 staff participated.
Change Champions group established and training programme developed.
May 2017 to June 2017
Survey initiated following the completion of focus groups.
Senior structure proposal to be presented to College Board.
Continuous Improvement Group initiated and initial process reviews agreed. Practitioner groups will be identified to lead the process improvements.
Small working groups will be set up to plan career and expectations implementation.
July 2017 to September 2017
Implementation of:
- Senior structure
- Continuous improvement group
- Expectations framework
- Career Development and Progression framework
Implementation plan shared on One Stop Shop and feedback session for those who came to focus groups.
Practitioner and working groups continue.
October 2017 onwards
Reviewing, measuring, feedback, lessons learnt.
Practitioner groups.
Implementation will complete, however embedding some of the cultural aspects will take longer to realise.
Lessons learnt review will take place.