University Support and Services

As a student, the University understands that you may need support and as an international student, we recognise that you may need help adjusting to the UK.

There is lots of support available to help you adjust to living in the UK and your university life.


International Student and Visitor Support

The IST provide support and advice for prospective and current International students at the University. We have expertise that covers immigration, visas and how to adapt to life at the University. We can also provide some advice or referral on a range of visa and immigration matters.


Studying at the University requires you to pay for your tuition and cover your living expenses and to manage your money throughout your course.  You can learn more about the loans and grants available from the government and other providers for UK, EU and international students  plus the wide variety of scholarships available at the University. 

Student Mentors

The Student Mentor Scheme is a team of students trained to give free advice and guidance to students living in University accommodation. They are available to you from the time you receive your accommodation offer and can also help with settling into University life.

Welfare and Wellbeing Support

University Welfare and Wellbeing support teams provide a range of services.  We recommend that you take the time to familiarise yourself with their information.

Guild of Students

We recommend that during your first few days at the Univeristy you visit the Guild of Students where you will find lots of useful informaton, societies and groups including the Global Buddies Scheme.  This Scheme has been set up to help support international students settle into life at the University of Birmingham.

A useful way to use the Guild is to connect through Guild social media:





Contact information on Guild website:

The Guild of Students Officer team - International Officer

The International Officer can be contacted on  The International Officer is an international student who understands your experiences and the challenges and exciting opportunities available to you.  We recommend that you get to know them when you arrive!

Multi-Faith Chaplaincy

The Multi-Faith Chaplaincy provides many activities and is an inclusive place for prayer, meditation, relaxation and workshops.  Both staff and students are welcome regardless of their faith or if they have no faith. The Multi-Faith Chaplains are based at St Francis Hall, next to the Guild of Students, where most of their events and activities take place. They have a number of faith leaders from different religions and you can talk to one of their Chaplains.

Many of the student-led faith societies at the University organise events at the Multi-Faith Chaplaincy. You can find out what’s on by browsing their weekly programme of regular events.

The University Graduate School (UGS)

The University Graduate School supports Birmingham’s postgraduate researcher (PGR) community. They foster an interdisciplinary community and act as a gateway to support and advice. The UGS work closely with the other University support services to ensure that postgraduate researchers have access to a high quality postgraduate research experience.

Library Services

The University of Birmingham has excellent library services and we would encourage you to visit and get familiar with the libraries as quickly as possible.  The Library has a range of services available at library service points, including book loans, and help and advice in relation to our printed and electronic collections. We cater for people who come to the library in person and also provide a one-stop-shop service for online and telephone enquiries.

The Library printed collections are kept in the Main Library and five site libraries and there is a large electronic collection of resources – books, periodicals, databases - available online.   Academic support teams work closely with colleagues in Colleges to provide the information resources and services required to meet the requirements to carry out learning, teaching and research throughout the University.  The Academic Skills Centre helps taught students develop their academic writing and general academic skills.

The Digital and Technology Skills Team designs and delivers a wide range of courses and technology training solutions to meet the developmental needs of postgraduate students, teaching, research and admin staff.

English Language

If you need some support with English Language you can contact the Birmingham International Academy.  There are also a number of online English language courses and resources for adults and children that you may find useful including:



Professional Services