Your health, safety and wellbeing

Your health, safety and wellbeing is our top priority and we have in place a range of measures to ensure you stay safe while on campus. We also have a range on support services available for your mental health and wellbeing.

On this page:

Wellbeing Officers

Your Wellbeing Officers work within your Schools and Colleges and have local knowledge of your subject area. You can contact your Wellbeing Officer for any wellbeing or general queries about your studies. Wellbeing Officers host regular drop in sessions face-to-face and online so you can have a chat about any concerns you have.  

Wellbeing Officers

Mental health and wellbeing services

Our mental health and wellbeing services include counselling, personalised support, drop-in sesisons and workshops, offering a range of support to suit your needs. You can always access our range of self-care and self-help materials alongside information about crisis services and other resources. 

World of Wellbeing

UB Heard

UBHeard is a confidential listening and support service for all students, offering support 24 hours a day, 7 days a week, 365 days a year. You will be able to speak to a mental health professional and counsellor who will guide you through any issues you may currently be facing – at University or at home. UBHeard offers immediate in-the-moment telephone support, and where appropriate, up to six sessions of counselling for mild-moderate issues. 

Find out more about UB Heard

Student Disabilty Service

For students with a declared disability, long-term mental health condition or a specific learning need the Student Disability Team will be available to provide support throughout your studies.  They can help with Reasonable Adjustment Plans and Disabled Student Allowance (DSA) applications. If your needs have changed or if you need any additional advice or guidance you can contact the team:

Support for students with disabilities

Multi-Faith Chaplaincy

Chaplains from a range of faith traditions are available to meet with students and provide support,  whether you want help navigating faith on campus or would simply value a non-judgemental listening ear. The Chaplaincy also hosts regular events on campus and online for students.  

Visit the Multi-Faith Chaplaincy

Registering with a doctor

It is important that you are able to access local health services by registering with a local doctor (General Practitioner (GP) Surgery) close to your term time address. A GP can provide support for your mental and physical health, and they are usually the first health service you should contact when you are experiencing a problem. It is simple and free - and for International Students, payment of the immigration health surcharge will entitle Tier 4 students to access NHS care in the UK at no additional cost in the same way as a permanent UK resident. 

Register with a GP (doctor) 

Safety and security on campus

The University is dedicated to ensuring your safety when on and about campus, we have a dedicated security team with security officers, a campus Police Officer and Police Community Support Officers. The security team are here to offer help, support and advice and available 24 hours a day, all year round.

Safety on campus


Professional Services