Making a one-to-one appointment

• study strategies
• searching for high quality sources for your assignments
• writing skills
• referencing
• understanding and building on feedback. For more help with understanding and acting on feedback, see our Canvas course.
• digital skills, for example getting to grips with Excel, using the automated features of Word or creating a digital academic poster using PowerPoint.  We are unable to support School/College bespoke or non-standard university software.

We can only read one paragraph of work that has not yet been submitted or assessed.

We can look at an assignment plan and discuss your general approach to the piece of work. We can also discuss your search strategy for locating relevant information and resources.

If you send us work that has already been assessed, with your tutor’s feedback, we can read the marked assignment and help you to reflect on the feedback you’ve received and how you can build on it in the future.

When supporting students with dissertations, we can offer advice on finding and reviewing literature, paragraph structure, introductions and conclusions, writing critically, and referencing. We are unable to support subject specific areas like narrative synthesis, thematic analysis, critical appraisal (including review tools like Covidence) and data analysis. You should speak to your supervisor about these areas. 

• Students on the Elizabeth Garrett Anderson programme should contact the Knowledge and Evidence Service for information searching and referencing support. 
• We are here to develop your skills rather than check your work.
• Please note that we do not provide a proofreading service and are unable to read whole drafts before they have been handed in.
• If you need help with finding information, we cannot provide a final, definitive literature search strategy.
• We are unable to provide guidance on or check the accuracy of solutions or the appropriateness of content
• We are also unable to provide comments or support on work being submitted for remote assessment. For support in preparing for assessment, see the Assessment Support Hub.
• Support for Systematic reviews: we only support the remit of identifying and developing a search strategy. We do not cover: PRISMA flowcharts, decision-making around inclusion/exclusion criteria, critical appraisal tools. You should speak to your tutors for support with this.
• We cannot offer any opinion on any mark that you might receive for your written work.
• We cannot become involved in decisions relating to academic regulations, such as extenuating circumstances.
• We will not discuss any confidential details of issues you share with us with tutors or anyone else, without your written consent
• English language support for international students can be accessed through the Birmingham International Academy

• By attending Academic Skills Centre activities, you show that you are making a commitment to developing yourself as a learner, and engaging with our activities. This means that you will commit to attending sessions and informing us if you cannot attend for unforeseen reasons. Where possible, we require a minimum of 48 hours notice so that we can allocate your appointment to another student. You can contact us on asc@contacts.bham.ac.uk.
• You may find it useful to prepare for your appointment in advance. This could include reviewing feedback you have received, forming a list of questions or areas that you would like to discuss in your appointment. If you would like a paragraph of writing or a search strategy to be reviewed, it can be helpful to send this to the advisor in advance. 
• The ASC operates a fair use policy and reserves the right to prioritise appointments for those with a greater need.

• Our 1-1 appointments are delivered by academic skills advisors and postgraduate research students. As we support students across a range of disciplines, we’re unable to provide detailed subject specific support. You should view your appointment as a chance to have a conversation about developing your academic skills with someone who has experience developing and supporting those skills. Sometimes we’re not the right person to answer your question so our advice may involve us signposting you back to your tutor or to a different service.

We get very busy during term-time, so we recommend you check the booking system first thing in the morning to guarantee a slot. We release booking slots one week in advance to ensure students can access our service at their point of need.

You can also access advice at our weekly online drop-in on a Wednesday afternoon (14:00-15:00 UK time) during term time. It is designed as a place to receive quick advice relating to academic skills. Enrol on our Canvas course to access the Zoom link. Please note that we are alternating between offering advice on research and writing skills. Do check the schedule for what is being covered each week.

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If you are attending an online appointment, you will receive a link to your University email address.

If you are attending an in-person appointment, these will be held in the appointment rooms on the first floor of the Main Library (Edgbaston Campus). For a location map and accessibility information, see the Main Library training rooms accessibility guide.

If you are a postgraduate researcher (i.e. MRes or PhD), you can book an appointment with our Digital Skills Team via the Digital Skills form. MRes students can also book an appointment for writing skills support. For all other support, contact our Research Skills team. 

Students can provide anonymous feedback about the support they’ve received during an appointment. Here’s a taster of what students have said about our 1-1s:

“I felt so empowered to go ahead and start putting the skills she suggested into practice”

“It made me feel a lot more positive and confident about my academic skills moving forward and I would definitely recommend the academic skills centre to anyone.”

“He was brilliant and talked me through referencing which increased my confidence and decreased my stress.”

“He really listened to what I had to say and provided me with numerous resources that I can use post-session.”

If you’d like to provide us with feedback after your appointment, please fill in our form.