How long does it take to get a replacement certificate?
If your course started in 2002 or later, you can order replacement certificates via our Secure Documents website (Verify), which will take up to 10 working days to be processed and dispatched. This site also allows you to view, share and download electronic copies of your certificate. To access this site, you will need your university login details. These login details will still work beyond completion, however, you must enter your email address in the format abc123@alumni.bham.ac.uk if you are no longer a current student.
If you no longer have your login details, or you have any problems logging in, please log a call with our IT Service Desk to retrieve or reset your details.
If your course started before 2002, you can order replacement certificates via the University Online Shop, which will take up to 21 working days to be processed and dispatched.
Delivery times vary depending on the postage service you choose, and where you are located in the world. If you are in the UK, Royal Mail 2nd class post takes 2-3 working days. For overseas postage, airmail is estimated to take 2-3 weeks. DHL delivery times vary from country to country - please see DHL delivery times (PDF).
Special arrangements
If you completed a Boot Camp, please use the following contacts for replacement certificates:
- If you studied in the College of Engineering and Physical Sciences (for example, Full Stack Coding, Data Analysis, UXUI, Web Development, Cyber Security, Net Zero Together), please email epsbootcamps@contacts.bham.ac.uk .
- If you studied in the College of Arts and Law (for example, Data Skills for Creative Industries, Drama and Scripted TV), please calbootcamps@contacts.bham.ac.uk .
If you studied at University College Birmingham (UCB), and received a degree which was accredited by the University of Birmingham, please order replacement certificates from this link: Replacement UCB certificates. They take up to 21 working days to be processed and dispatched.