When will I receive my documents?

How long it takes for your documents to arrive will depend on whether you provided us with your address before the deadlines stated above. Delivery times following our December Degree Congregations can take much longer to arrive thanks to the disruption caused by Christmas. The ongoing pandemic is also causing issues, particularly for international post.

As a general rule, if you graduate in July and confirm your delivery address with us by the deadline given in your personalised email then you should expect to receive your documents by the end of September at the latest. If you graduate in December and complete the delivery address form on time, then you should receive your documents by the end of February at the latest. Please do not chase us for an update on your documents before the lost certificate process opens as this merely causes further delays for the processing team.


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