I have not received my Online Registration email
New students
You will receive your invitation to complete Online Registration when you have met all the conditions of your offer. For many new students this will be following A Level results day when your grades have been confirmed - at this time emails are sent in batches from the weekend after due to the volume of student records being processed. Following the first email, you will receive weekly reminders, and then a confirmation email once you have completed Online Registration.
If you have met the conditions of your offer, but have not yet received your email:
- Please ensure that you have checked any spam/junk folders in your email.
- Students who were waiting for A Level results as part of the conditions of their offer should allow 10-14 days after A Level results day for the email to arrive.
If you still have not received your Online Registration email, please use the Contact Us button below to contact the Registration Helpline.
Returning students
Returning students are eligible for Online Registration once your School has formally confirmed that you are able to progress into the next academic year, usually following the conclusion of Exam Boards. If you have not received your email:
- Please ensure that you have checked any spam/junk folders in your email.
- Your School can advise if you have been progressed and any delay to this, or reasons why you have not been progressed
If you still have not received your Online Registration email, please use the Contact Us button below to contact the Registration Helpline.