When will I receive an outcome to my complaint?
Please consult the Code of Practice on Student Concerns and Complaints for details of the timescales for the submission of a concern and the expectations for the outcome.
The Codes of Practice, Policies and Guidance documents that apply to you, as a student, will depend upon the year in which you started your studies, this is referred to as Cohort Legislation and is explained further here on our Codes of Practice website.