When will I receive an outcome to my complaint?

Please consult the Code of Practice on Student Concerns and Complaints for details of the timescales for the submission of a concern and the expectations for the outcome.

The Codes of Practice, Policies and Guidance documents that apply to you, as a student, will depend upon the year in which you started your studies, this is referred to as Cohort Legislation and is explained further here on our Codes of Practice website.

Colleges

Professional Services