Accessibility Statement - My Attendance

This accessibility statement applies to the My Attendance tile available via [ https://myuob.bham.ac.uk.]

For accessibility information on services provided outside of the My Attendance application, please refer to their individual accessibility statements.

This website is run by the University of Birmingham. We want as many people as possible to be able to use this website. For example, this means you should be able to:

change colours, contrast levels and fonts utilising an external accessibility tool
zoom in up to 200% without the text spilling off the screen
navigate most of the platform using just a keyboard
listen to most of the platform using a screen reader (including the most recent versions NVDA)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

If you are unable to record your attendance at your session due to accessibility issues, please contact your School Professional Services Team and they will record your attendance in the system for you.

How accessible is this website

There are some headings in the wrong order
Some things that look like headings aren't
Nothing on the page is explained either by a label or instruction

Feedback and contact information

If you need information on this website in a different format like accessible PDF or large print:

• IT Service Desk: Read the IT Service Desk opening hours and contact methods.

• Phone: 0121 414 7171

We’ll consider your request and get back to you within a reasonable amount of time.

You do not need to give us details of your disability or accessibility need as part of your request. Your details will be processed in accordance with our Privacy Policy: Read the University's Student Privacy Policy.

Reporting accessibility problems My Attendance functionality

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please log a call with the IT Service Desk and report a fault with My Attendance: Read the IT Service Desk opening hours and contact methods.

You do not need to give us details of your disability or accessibility need as part of your request. Your details will be processed in accordance with our Privacy Policy: Read the University's Student Privacy Policy.

Enforcement procedure

If you haven’t received a response to an accessible format request within a reasonable amount of time or if you are unhappy with the response you have received from the University about any accessibility-related issue, you can make a complaint to the University by adding a comment to your previous IT Service Desk call. Read the IT Service Desk opening hours and contact methods.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us: Read the IT Service Desk opening hours and contact methods.

Technical information about this website's accessibility

The University of Birmingham is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

We know some parts of this website are not fully accessible:

Some information may not be structured programmatically in the same way it is structured visually, which means a screen reader may not recognise the hierarchy of the information. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships). We plan to fix these information structures by June 2022. When we publish new content we’ll make sure information structures meet accessibility standards.

Some information may lack clear labelling and instructions. This means that screen reader user may not be able to understand the content of the site. This fails WCAG 2.1 success criterion 3.3.2 (Labels or Instructions). We plan to fix these information structures by June 2022. When we publish new content we’ll make sure information structures meet accessibility standards.

Some information may lack clear labelling and instructions. This means that screen reader user may not be able to understand the content of the site. This fails WCAG 2.1 success criterion 2.4.6 (Headings and Labels). We plan to fix these information structures by June 2022. When we publish new content we’ll make sure information structures meet accessibility standards.

Disproportionate burden

We are not making any claims of disproportionate burden.

What we’re doing to improve accessibility

We aim to fix issues identified in our latest accessibility test by the end of June 2022. This date is subject to change; however, we will continue to review and re-test accessibility when any changes to WCAG or this service are released.

The accessibility roadmap provided by our supplier, Collabco (CIS Connect) shows when and how they plan to improve accessibility on their platform.

Preparation of this accessibility statement

This statement was prepared on 22 September 2021. It was last updated on 22 September 2021. This functionality was last tested on 22 September 2021. The test was carried out by internal University of Birmingham testing teams. We tested all student-facing elements of the functionality with a mix of automated and manual tests.