Aston Webb Student Hub
Located in the Aston Webb building (R7 on the campus map) in the centre of campus, the Student Hub is home to a wide range of student support and administrative services.
The Careers Network, Registry, Student Services and the front of house services that support these divisions are all based in the Student Hub.
Student Hub opening hours
The Hub is open:
- Monday to Wednesday - 09:00-17:00
- Thursday - 10:00-17:00
- Friday - 09:00-17:00
The Hub is closed on weekends, Bank Holidays and University Closed Days.
You can also access many of our services online by visiting the Student Help website.
If you need to post an item to us, for example a completed form, please send it to the appropriate team at Aston Webb Student Hub, University of Birmingham, Edgbaston, B15 2TT.
Hub Services Team
You can visit the Hub Services Team in person during the Student Hub opening hours. You can also contact the team online through the Student Help website.
Services available include:
- ID cards
- Support with Online Registration
- Support with Verify proof of registration letters
- Student administration queries
- Hub service information
Not sure where to go with your query? Come and talk to us and we will do our best to help you, or make sure you are directed to the service best placed to assist.
Student Support
If you need to speak to one of our Student Support teams, have a question about support that has been arranged for you or want to find out more about how we can support you, please call 0121 414 5130 during the Student Hub opening hours or visit the Student Help website.
Services available include:
- General student support enquiries
- Mental Health and Wellbeing
- Student Disability Service
Careers Network
Please see above for opening hours.
Students can submit careers-related queries through Student Help, including:
- Requests for general careers advice or information
- CV and application form advice (attach your CV and our advisors will review it and respond with suggestions)
We also offer face-to-face advice and guidance appointments, most of which will take place across campus in college buildings. Current students should be able to book these appointments through Careers Connect using the ‘student’ login option and their University username and password.
Hub Study Lounge
The Aston Webb Student Hub also houses a Study Lounge located on the lower ground floor, which can be accessed from the side entrances on this level.

Tell us what you think
Let us know what you think of the Student Hub, and your experiences with the teams and services located here.
Fill out our feedback form