Student Hub services

Aston Webb Student Hub

Located in the Aston Webb building (R7 on the campus map) in the centre of campus, the Student Hub is home to a wide range of student support and administrative services.

The Careers Network, Registry, Student Services and the front of house services that support these divisions are all based in the Student Hub.

Student Hub opening hours

The Hub is open:

  • Monday to Tuesday - 09:00-17:00
  • Wednesday - 10:00-17:00
  • Thursday to Friday - 09:00-17:00

The Hub is closed on weekends, Bank Holidays and University Closed Days.

You can also access many of our services online by visiting the Student Help website.

Hub Services Team

The Hub Services Team are here to help you navigate your student journey. You can visit the team in person in the Aston Webb Student Hub, located on the ground floor of C Block, Aston Webb Building. You can also call us during our opening hours on 0121 414 5130.

Not sure where to go with your query? Come and talk to us and we will do our best to help you, or make sure you are directed to the service best placed to assist.

If you need to post an item to us, for example a completed form, please send it to the appropriate team at Aston Webb Student Hub, University of Birmingham, Edgbaston, B15 2TT. 

Student Support

If you have a question about support that has been arranged for you or want to find out more about how we can support you, please call 0121 414 5130 during the Student Hub opening hours or visit the Student Help website.

Services available include:

  • General student support enquiries
  • Mental Health and Wellbeing
  • Student Disability Service

Careers Network

Students can submit careers-related queries through Student Help.

We also offer face-to-face advice and guidance appointments, most of which will take place across campus in college buildings. Current students should be able to book these appointments through Careers Connect using the 'student' login option and their University username and password.

Student Hub Service Charter

We are committed to providing excellent service to all our users. Read our service charter to find out what you can expect from the Student Hub.

Download the Student Hub Service Charter (Word - 856KB)

Hub Study Lounge

The Aston Webb Student Hub also houses a Study Lounge located on the lower ground floor, which can be accessed from the side entrances on this level.

Student Hub study space

Tell us what you think

Let us know what you think of the Student Hub, and your experiences with the teams and services located here.

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Professional Services