Aston Webb Student Hub
This page provides information about the Aston Webb Student Hub and keeps you up to date with how to access services.
The Student Hub is located in the Aston Webb building (R7 on the campus map) and is home to a wide range of student support facilities that have previously been located across the campus.
View the campus map and get directions
Careers Network, Registry, Student Services and the front of house services that support these divisions have relocated into the Student Hub.
Watch our video to find out more about the Student Hub, how to get there and what to expect when you visit.
Student Hub video
Aston Webb Student Hub video transcript
Student Hub opening hours
You will need to book an appointment in order to visit the Hub, and can view available time slots on the booking form.
During this time, you can still access many of our services online by visiting the Student Help website.
If you need to post an item to us, for example a completed form, please send it to the appropriate team at Aston Webb Student Hub, University of Birmingham, Edgbaston, B15 2TT.
Student Information Team
To contact the Student Information Team please visit the Student Help website. If you need to visit the Student Information Team, please see above for information on how to access Hub services in person.
Services available:
- ID cards
- Letters
- Support with Online Registration
- Student administration
- Hub service information
Student Support
If you need to speak to or book an appointment with Student Support (Mental Health and Wellbeing, Student Disability Service) please call 0121 414 5130 or visit the Student Help website.
Services available:
- General student support enquiries
- Booking appointments
- Pre-booked appointments
Careers Network
Please see above for opening hours.
Students can submit careers-related queries through Student Help, including:
- Requests for general careers advice or information
- CV and application form advice (attach your CV and our advisors will review it and respond with suggestions)
We also offer face-to-face advice and guidance appointments, most of which will take place across campus in college buildings. Current students should be able to book these appointments through Careers Connect using the ‘student’ login option and their my.bham username and password.
Hub Study Lounge
The Aston Webb Student Hub also houses a new Study Lounge located on the lower ground floor, which can be accessed from the side entrances on this level.

Tell us what you think
Let us know what you think of the new Student Hub, and your experiences with the teams and services located here.
Fill out our feedback form