Student Hub services

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This page provides information about the Aston Webb Student Hub and keeps you up to date with how to access services.

The Student Hub is located in the Aston Webb building (R7 on the campus map) and is home to a wide range of student support facilities that have previously been located across the campus.

Careers Network, Registry, Student Services and the front of house services that support these divisions have relocated into the Student Hub.

Watch our video to find out more about the Student Hub, how to get there and what to expect when you visit.

Aston Webb Student Hub video transcript

Student Hub opening hours

Term time

  • Monday 09.00-19.00
  • Tuesday 09.00-17.00
  • Wednesday 09.00-19.00
  • Thursday 09.00-19.00
  • Friday 09.00-17.00

Vacation

  • Monday 09.00-17.00
  • Tuesday 09.00-17.00
  • Wednesday 09.00-17.00
  • Thursday 09.00-17.00
  • Friday 09.00-17.00

Student Information Team

To contact the Student Information Team please see www.studenthelp.bham.ac.uk or call 0121 414 3091. If you need to visit the Student Information Team, please see above for opening hours.

Services available:

  • General student enquiries
  • ID cards
  • Letters / statements
  • Thesis submissions
  • Visa checks

Student Support

If you need to speak to or book an appointment with Student Support (Counselling, Wellbeing, Disability, Mental Health or Learning Support) please call 0121 414 5130 or visit www.studenthelp.bham.ac.uk. If you need to visit Student Support please see please see above for opening hours.

Services available:

  • General student support enquiries
  • Booking appointments
  • Pre-booked appointments

Careers Network

Please see above for opening hours.

Students can submit careers-related queries through Student Help, including:

  • Requests for general careers advice or information
  • CV and application form advice (attach your CV and our advisors will review it and respond with suggestions)

We also offer face-to-face advice and guidance appointments, most of which will take place across campus in college buildings. Current students should be able to book these appointments through Careers Connect using the ‘student’ login option and their my.bham username and password.

Read more about the Aston Webb Student Hub development.

Student Hub Service Charter

We are committed to providing excellent service to all our users. Read our service charter to find out what you can expect from the Student Hub.

Student Hub Service Charter (PDF - 123KB)

Hub Study Lounge

The refurbished C Block also houses a new Study Lounge which is located on the lower ground floor and can be accessed from the side entrances on this level.

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Tell us what you think

Let us know what you think of the new Student Hub, and your experiences with the teams and services located here.

Fill out our feedback form