Student Hub services

Aston Webb Student Hub

Located in the Aston Webb building (R7 on the campus map) in the centre of campus, the Student Hub is home to a wide range of student support and administrative services.

The Careers Network, Registry, Student Services and the front of house services that support these divisions are all based in the Student Hub.

• Student Hub opening hours
• Hub Services Team
• Student Support
• Careers Network
• Student Hub Service Charter
• Hub Study Lounge
• Tell us what you think

Student Hub opening hours

The Hub is open:

• Monday to Wednesday - 09:00-17:00
• Thursday - 10:00-17:00
• Friday - 09:00-17:00

The Hub is closed on weekends, Bank Holidays and University Closed Days.

You can also access many of our services online by visiting the Student Help website.

If you need to post an item to us, for example a completed form, please send it to the appropriate team at Aston Webb Student Hub, University of Birmingham, Edgbaston, B15 2TT. 

Hub Services Team

You can visit the Hub Services Team in person during the Student Hub opening hours. You can also contact the team online through the Student Help website.

Services available include:

• ID cards
• Support with Online Registration
• Support with Verify proof of registration letters
• Student administration queries
• Hub service information

Not sure where to go with your query? Come and talk to us and we will do our best to help you, or make sure you are directed to the service best placed to assist.

Student Support

If you need to speak to one of our Student Support teams, have a question about support that has been arranged for you or want to find out more about how we can support you, please call 0121 414 5130 during the Student Hub opening hours or visit the Student Help website.

Services available include:

• General student support enquiries
• Mental Health and Wellbeing
• Student Disability Service

Careers Network

Please see above for opening hours.

Students can submit careers-related queries through Student Help, including:

• Requests for general careers advice or information
• CV and application form advice (attach your CV and our advisors will review it and respond with suggestions)

We also offer face-to-face advice and guidance appointments, most of which will take place across campus in college buildings. Current students should be able to book these appointments through Careers Connect using the ‘student’ login option and their University username and password.