Student Hub services

Aston Webb Student Hub

This page provides information about the Aston Webb Student Hub and keeps you up to date with how to access services.

The Student Hub is located in the Aston Webb building (R7 on the campus map) and is home to a wide range of student support facilities that have previously been located across the campus.

Careers Network, Registry, Student Services and the front of house services that support these divisions have relocated into the Student Hub.

Watch our video to find out more about the Student Hub, how to get there and what to expect when you visit.

Aston Webb Student Hub video transcript

• Student Hub opening hours
• Student Information Team
• Student Support
• Careers Network

Student Hub opening hours

23.03.2020 We are sorry that the Aston Webb Student Hub is currently closed until further notice, due to the University's move to restricted campus operations.

During this time, you can still access many of our services online at www.studenthelp.bham.ac.uk.

We look forward to seeing you again soon.

Term time

• Monday 09.00-18.30
• Tuesday 09.00-17.00
• Wednesday 09.00-18.30
• Thursday 09.00-18.30
• Friday 09.00-17.00

Vacation

• Monday 09.00-17.00
• Tuesday 09.00-17.00
• Wednesday 09.00-17.00
• Thursday 09.00-17.00
• Friday 09.00-17.00

If you need to post an item to us, for example a completed form, please send it to the appropriate team at Aston Webb Student Hub, University of Birmingham, Edgbaston, B15 2TT. 

Student Information Team

To contact the Student Information Team please see www.studenthelp.bham.ac.uk or call 0121 414 3091. If you need to visit the Student Information Team, please see above for opening hours.

Services available:

• General student enquiries
• ID cards
• Letters / statements
• Thesis submissions
• Visa checks

Student Support

If you need to speak to or book an appointment with Student Support (Mental Health and Wellbeing, Student Disability Service) please call 0121 414 5130 or visit www.studenthelp.bham.ac.uk. If you need to visit Student Support please see please see above for opening hours.

Services available:

• General student support enquiries
• Booking appointments
• Pre-booked appointments

Careers Network

Please see above for opening hours.

Students can submit careers-related queries through Student Help, including:

• Requests for general careers advice or information
• CV and application form advice (attach your CV and our advisors will review it and respond with suggestions)

We also offer face-to-face advice and guidance appointments, most of which will take place across campus in college buildings. Current students should be able to book these appointments through Careers Connect using the ‘student’ login option and their my.bham username and password.