Student Hub services

Aston Webb Student Hub logo

Aston Webb Student Hub

This page provides information about the Aston Webb Student Hub and keeps you up to date with how to access services.

The Student Hub is located in the Aston Webb building (R7 on the campus map) and is home to a wide range of student support facilities that have previously been located across the campus.

View the campus map and get directions

Careers Network, Registry, Student Services and the front of house services that support these divisions have relocated into the Student Hub.

Watch our video to find out more about the Student Hub, how to get there and what to expect when you visit.

Student Hub video

Aston Webb Student Hub video transcript

Student Hub opening hours

The Hub is open:

  • Monday to Wednesday - 09:00-17:00
  • Thursday - 10:00-17:00
  • Friday - 09:00-17:00

The Hub is closed on weekends, Bank Holidays and University Closed Days.

You can also access many of our services online by visiting the Student Help website.

If you need to post an item to us, for example a completed form, please send it to the appropriate team at Aston Webb Student Hub, University of Birmingham, Edgbaston, B15 2TT. 

Student Information Team

To contact the Student Information Team please visit the Student Help website. If you need to visit the Student Information Team, please see above for information on how to access Hub services in person.

Services available:

  • ID cards
  • Letters
  • Support with Online Registration
  • Student administration
  • Hub service information

Student Support

If you need to speak to or book an appointment with Student Support (Mental Health and Wellbeing, Student Disability Service) please call 0121 414 5130 or visit the Student Help website.

Services available:

  • General student support enquiries
  • Booking appointments
  • Pre-booked appointments

Careers Network

Please see above for opening hours.

Students can submit careers-related queries through Student Help, including:

  • Requests for general careers advice or information
  • CV and application form advice (attach your CV and our advisors will review it and respond with suggestions)

We also offer face-to-face advice and guidance appointments, most of which will take place across campus in college buildings. Current students should be able to book these appointments through Careers Connect using the ‘student’ login option and their my.bham username and password.

Student Hub Service Charter

We are committed to providing excellent service to all our users. Read our service charter to find out what you can expect from the Student Hub.

Download the Student Hub Service Charter (PDF - 123KB)

Hub Study Lounge

The Aston Webb Student Hub also houses a new Study Lounge located on the lower ground floor, which can be accessed from the side entrances on this level.

Student Hub study space

Tell us what you think

Let us know what you think of the new Student Hub, and your experiences with the teams and services located here.

Fill out our feedback form



Professional Services