Verify: problems logging in
If you are having problems logging into the Secure Documents website, please read the following notes:
Alumni
Go to the Secure Documents website (Verify), click "student and graduate login", and log in with your university login details. These login details will still work beyond completion, however, you must enter your email address in the format abc123@alumni.bham.ac.uk if you are no longer a current student.
If you no longer have your login details, or you have any problems logging in, please log a call with our IT Service Desk to retrieve or reset your details.
Once you have logged in, if the documents you are looking for are not displayed, please contact us using the link below. For further information, please see: Secure Documents website: missing or incorrect documents.
Alumni who are also staff
If you work for the university, as well as having attended as a student, it is likely you will have two university email addresses. To access your student record, you must log in using your email address in the format abc123@alumni.bham.ac.uk, and the password you used when you were a student with us. It will not work if you use your staff login details.
If you are using a university PC, or a device which has previously been used to access your staff account, you may find it automatically uses your staff account, without prompting for login details, and you then will not be able to see any documents. To prevent this happening, please open a "private" or "incognito" window in your web browser before opening the website. This will force it to prompt you for login details.