Contact ISAS

The ISAS offer advice and guidance to all international students who are currently studying at the University of Birmingham and to recent graduates.

Before you contact us, check our web pages to see whether there is any information that answers your query. If you are unclear about anything we have covered on our web site, we are happy to answer your questions.

Opening hours

  • Mondays to Thursdays: 9:00 - 17:00
  • Fridays: 9:00 - 16:00 
  • Weekends and Bank Holidays: Closed


The ISAS use an online enquiry system which enables us to communicate with staff and students and is much more interactive than an email address. 

If your query relates to immigration, please attach a scanned copy of your current visa if you are able to, so that we can advise you further. If you cannot attach a copy of your visa, please tell us what type of visa you have, when it was issued and when it is due to expire.

We can support students who are already at the University or who will join us shortly.

By telephone

You can call our reception to book appointments or discuss your situation  We are unable to give immigration advice over the phone, but we can take your information and assess how we can support you.

If you are a member of staff, then you can call us to discuss any issues you may have though we recommend you contact us online, unless it is urgent.

  • Tel: +44 (0)121 414 8464.

Postal address

  • International Student Advisory Service
    Cedar House
    University of Birmingham
    B15 2TT
View of Aston Webb buildingLink to online enquiry service

Contact us online


Tell us what you think...

...we want to hear from you

Tell us about your experience of using our new intranet pages. Did you find what you were looking for? Have you learnt something new today? Or do you wish we could improve your intranet experience?

Developing these intranet pages will be ongoing and, if you share your view and ideas, it will help us to continue to improve this important resource for the benefit of the entire University community.

We also welcome your comments on university internal communications in general. Email the team or pick up the phone 0121 414 6680. You can also tweet us. Whichever way you decide to get in touch we look forward to hearing what you have to say.

If you have a technical question you can contact our IT colleagues as they are much better at that stuff than we are!