The role of the Telecommunications team is to provide all aspects of telephony services throughout the University of Birmingham.

In addition to a very substantial internal exchange, the department is responsible for the provision of mobile phones, voice mail, telephone maintenance services and all moves and changes. To get started select one of the items below.

Contact us

  • To raise a fault or make a service request please visit the IT Service Desk
  • For any other queries please email us:


  • Services - Find out what services we can provide for your department
  • Information - Manuals and instructions for using the phone system
  • Mobile - Information on mobile services provided by telecoms
  • Voicemail - Information for using voicemail services
  • Solidus - Call centre solution for your service


Professional Services