How long will it take for me to get my transcript?
If your course started in 2002 or later, replacement transcripts can be ordered through our Secure Documents website (Verify) and take upto 10 working days to be processed and dispatched. To access this site, you will need your university login details. These login details will still work beyond completion, however, you must enter your email address in the format firstname.lastname@example.org if you are no longer a current student. If you no longer have your login details, or you have any problems logging in, please log a call with our IT Service Desk to retrieve or reset your details.
If your course started before 2002, replacement transcripts and can be ordered via the Online Shop, and take up to 21 working days to be processed and dispatched.
Delivery times vary depending on the postage service you choose, and where you are located in the world. If you are in the UK, Royal Mail 2nd class post takes 2-3 working days. For overseas postage, airmail is estimated to take 3-4 working days within Europe, and 6-7 working days for the rest of the world. DHL delivery times vary from country to country – please see DHL delivery times (PDF).