Gradintelligence: How do I order printed copies of my degree documents?

Home > Student Administration > Student Documents > Secure Document Website: Gradintelligence

*Please note, Gradintelligence is only currently available for current students and those due to graduate this summer, if you completed your studies before 2025, you can access your documents on Verify, for more information see: Secure Documents website (Verify)*

To order physical copies of your documents, please do the following after logging into your account (to find out how to log in, please see: How do I access Gradintelligence?):

  1. Click on University Services on your left side navigation menu, or see the My Documents widget close to the top of your user account homepage.
  2. Click the Basket button on the document want to order. This will open a window with the product information and cost.
  3. Click Add to Basket, this will automatically take you to your Basket. Select the quantity of documents you want to order for each product.
  4. Click either continue shopping or proceed to shipping options.
  5. In the Checkout window, you can add your Shipping and Billing address before selecting Proceed to Checkout.
  6. Here, you can review the items in your basket and add any Order Instructions (such as: The envelope flap stamping and/or signing; A reference number displayed on your order; Additional documents included within your order; Any other special requests)
  7. Click Continue to Payment. This will take you to a payment page where you can enter your payment information.

Once you have completed your order you should receive two emails, one confirming your payment was successful and an order confirmation email.

Please allow up to 10 working days for your order to be processed and dispatched, and extra time for delivery, depending on the delivery method you selected.

Note 1: Certificates can only be ordered after graduation. Transcripts can be ordered at any time. If the product you require is not displayed and you think it should be, please contact us using the "contact us" link at the bottom of this page, so we can check your account.

If you need any additional documents included within your order (such as a form or cover sheet), please email these to verifyforms@contacts.bham.ac.uk after placing your order, alongside your order reference number (beginning with GRAD) in the subject line of your email.

Colleges

Professional Services