If you are having difficulties accessing the MSR form, first check that you have completed online registration for 2026/27 and that your registration status is either Normally Registered (NR) or Thesis Awaited (T).
If you cannot access the form because you have not yet been progressed to your next year of study, please contact your School PGR administrator for advice
If you are unable to access Self Service, try logging in to other University services that use the same Azure login, such as the University intranet or MyUoB app. If you cannot access any of these services, the issue may be with your University account.
If you can access Self Service but cannot open your MSR form, there may be an issue with your PGR supervision account, for example if you are not correctly linked to your supervisor. If you have completed registration and believe you should have access, please contact the IT Service Desk on +44 (0)121 414 7171 or log an online call. Please provide details of the issue and the point at which you are experiencing difficulties.