If you applied for your visa from inside the UK, you can ask for an Administrative Review.
Other problems with your Biometric Residence Permit Card (BRP)
You can report other problems with your BRP online, for example:
- There is a mistake on it, for example your name, gender or date of birth is wrong;
- Your BRP was damaged when it arrived.
You will need to have the following:
- Your BRP number;
- Your full name, date of birth and nationality as they appear on your BRP;
- An email or postal address.
You can get someone to report the problem for you, for example a legal representative, a charity, employer, college or university.
The Home Office will email you within 5 working days to tell you what to do next. It will take longer if you do not provide an email address.
Please contact us so that we can advise you further.