Your rights and responsibilities

international student groupwork

We consider it your right as a student to work in a safe, tolerant and pleasant learning environment, and your responsibility to help keep it so for others.

Student Charter

When you register with the University, you sign up to the responsibilities and entitlements in our Student Charter.

Find out more: Read the Student Charter

Equality and diversity

We value the diversity of our staff and student community and encourage students to become involved in diversity groups. Our equality policies help create an enviroment in which everyone is treated with respect.

Find out more: Equality and diversity pages 

Standards of behaviour

We expect our students to conduct themselves in a reasonable and proper manner at all times, both on and off campus. These values are essential to the functioning of our academic community and the University will take appropriate action where a proven breach of its discipline code has occurred.

Find out more: Student conduct

Complaints and appeals

If you are unhappy with an aspect of your university experience, your first step is to take it up informally with the department or service in question - we're happy to help once we know that there is a problem. However, if you feel your problem is still not resolved, the University has a formal student complaints procedure to support you.

Find out more: Student complaints procedure

You also have the right to appeal against any progress decision, such as failing a course or module, that has a negative impact on you or your career. The student appeals procedure supports you through this process.

Find out more: Student appeals 


Professional Services