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Introduction
The University of Birmingham is keen to establish effective working relationships with external Non-Medical Helper (NMH) suppliers to ensure quality support provision for the benefit of the students they are supporting. This document outlines the key information that support workers should be made aware of when delivering support to our students.
The University of Birmingham does not directly employ NMH support workers. Support workers on campus are employed through a variety of agencies or as independent mentors, and must abide by the appropriate training and codes of practice provided by their agents.
Responsibilities for NMH providers
External providers must:
- Ensure funding is in place before starting to work with a student and are responsible for monitoring this – the University of Birmingham is not liable for any payments not agreed in advance and in writing. This includes short notice cancellations not paid for through DSA.
- Signpost students back to the Student Disability Service or academic School to discuss any issues relating to their course, or reasonable adjustments.
- Contact the appropriate team immediately with any concerns about a student’s health and wellbeing, safety or academic progress
Information on working here
University policies
Other useful information
- The University Student Disability Service webpages
- University campus maps and directions
- Public transport
- Parking - Parking is limited and we cannot arrange for parking permits for external staff; however, there are multiple University car parks around campus, and some Blue Badge spaces.
- Room booking - Small bookable meeting rooms are in scarce supply and so external providers are expected to make their own arrangements. Please liaise with students you are working with to book any rooms they may have access to. Students can find study areas on the Study Spaces Map.
- Things to do