Feeling desperate?

The counselling and wellbeing services at the University of Birmingham are not emergency services.  Although we offer a range of evening appointments for students, we are not open at weekends. The offer of appointments is subject to demand and, at busy times of year (November to March,) you may wait longer for the start of any counselling or wellbeing sessions. We always endeavor to keep any wait to a minimum and we understand that waiting can be difficult.

If, right now, you are feeling that you cannot cope, or even feeling suicidal, you may need urgent or immediate help. You may need to contact (or ask someone else to contact for you) one of the following services.

  • Your GP (or their out-of-hours service)
  • The Samaritans
  • Your local A&E department at the nearest hospital

In emergencies, you may also need to phone for an ambulance (999). If the issues affecting you are connected with your mental health, state this when you request emergency support. Please remember to only call an ambulance if you really feel that you – or someone you care about – is imminently at risk of danger to themselves or another person.

  • If you have been the victim of a sexual assault, you may wish to contact Horizon SARC (Sexual Abuse and Rape Crisis Support) for confidential advice/counselling/screening:  their 24 hour helpline number is 0808 1685698

The Counselling and Wellbeing services are not emergency services: if you feel you need immediate help, and really feel that you cannot wait until your next appointment, then you are strongly advised to contact the above services.

Other Useful services

  • You can contact NHS choices, the non-emergency number in England by calling 111 or for more information visit the NHS 111 website
  • If you are 25 or under you can contact Forward Thinking Birmingham, the mental health service for young people in Birmingham. They operate a 24/7 helpline - 0300 300 0099 and run a drop-in centre in Birmingham city-centre.
  • For Suicide prevention advice visit Papyrus HOPELineUK

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