If you need to contact the emergency services (Police, Ambulance or Fire Service) please dial 999 and ask for the relevant service.
Examples of why you may need to contact the emergency services:
- Witness or victim to a crime in progress requiring the police to attend.
- Witness or victim to a serious injury requiring an ambulance.
- Witness or victim to a fire requiring the fire service to attend.
If an incident like this occurs on campus please contact Security Services (0121 414 4444) as well as dialling 999. Security Services work 24 hours a day, 7 days a week, 365 days of the year and will assist with such incidents and liaise with emergency services.
Urgent mental health support
If you feel you need urgent support with your mental health, here is some useful advice:
In the first instance:
- If you have a GP, please contact them and ask for an emergency appointment. If they are not open they should have an out-of-hours number you can call.
- If you do not have a GP, please call the switchboard for Birmingham and Solihull’s Mental Health Trust on 0121 301 0000.
Alternatively you can:
- Call 111 for free urgent care advice in situations that are not life-threatening.
- Call Forward Thinking Birmingham’s 24-hour crisis team on 0300 300 0099 (for people up to the age of 25).
- Call the Samaritans on 116 123. They operate a confidential, free to call service 24 hours a day, 365 days a year.
- Call SANEline a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, on 0300 304 7000 (open 16:30 to 22:30pm every day).
- Attend your local NHS walk-in service. The nearest walk-in service to the University is Katie Road, Selly Oak. Find your local NHS Walk in Service.
- Call 999 or go to your local Accident & Emergency department (A&E). The nearest A&E to the University is at Queen Elizabeth Hospital Birmingham. Find your local A&E service.
Always call 999 if someone is seriously ill or injured, and their life is at risk.
For further information about seeking urgent support please visit Birmingham and Solihull’s Mental Health Trust’s webpage about what to do in an emergency.