Student Experience Projects Team

The Student Experience Projects Team (SEPT) aims to continuously improve the student experience, enabling our students to make the most out of their time at the University. We deliver regular activity as well as undertaking commissioned projects. Our work involves liaison and collaboration with other Professional Services, academic schools, and the Guild of Students. 

Our annual activity

There are a number of activities our team co-ordinates and delivers on an annual basis:

Welcome

• We provide logistical co-ordination of key venues and activity such as the Welcome Registration Hub and Wellbeing Marquee, and deliver headline events such as the Welcome Fair, College Welcome Events, International Welcome Celebration, and more.

• We maintain the Welcome website and work closely with colleagues in the Student Communications Team to support pre-arrival information for students.

• We facilitate information sharing, planning, and best practice amongst Professional Services colleagues delivering Welcome activity, including through the Welcome Planning Teams channel and Welcome Planning Forums.
• We instigate and support development of specific initiatives or enhancements, for example supporting events for commuting students or late-arriving international students, or developing the Welcome approach for the Dubai campus.
• We manage the provision of Welcome Assistants to enable delivery of core Welcome activity.

Student events

• We maintain the What's on for students page to share events and activities for our student community.
• We support the developing programme of annual student events, including Countdown to Christmas, exam season, and enrichment activity. Previous activity have included UoBe Festival, a week-long programme of extracurricular opportunities, and Spring into Summer, which was designed to support students returning to campus following Covid-19 lockdowns.

Our 'other' Student Experience projects

The team also supports time-limited projects relating to student experience. This has included providing a student experience focus in the project to move the Right to Study process online, supporting the implementation of Report + Support, a project sharing the experiences of first generation students, or activity for the King's Coronation.

We also provide ad-hoc input and guidance across a range of areas, with a focus on ensuring a student-centric approach.

Our staff

We are a small team of five who work with many other colleagues and departments to deliver our projects. We have a breadth of experience on managing many different types of projects, events and activities. Please get in touch if you would like our help or advice.

Head of Student Experience

Samantha Noble

SEPT Project Managers

Karen Blanch, Sally-Anne Betteridge, and Sarah Freeth.

SEPT Project Administrator

Catherine Maguire

Contact us

We are happy to provide further information about the work that we are currently involved in. You can contact the team on studentexperienceprojectsteam@contacts.bham.ac.uk.