IT Support

• IT Service Desk is the first point of contact for most IT Services support queries. Some queries will be answered by the Dubai IT team but other more complex IT systems queries are likely to require support from the UK IT teams.
• IT status page - highlights any known service issues currently being investigated.

Common support queries

• Forgotten password – use Self Service Password Reset (SSPR) to easily reset your password or unlock your account online

Dubai IT team

• Philip Keirl
  IT Manager
  P.Keirl@bham.ac.uk

• Liam Garey
  Desktop and Server Support Specialist / Computing Support Specialist
  L.C.Garey@bham.ac.uk

• Zak Ali
  Computing Support Specialist
  A.Ali.4@bham.ac.uk