• IT Service Desk is the first point of contact for most IT Services support queries. Some queries will be answered by the Dubai IT team but other more complex IT systems queries are likely to require support from the UK IT teams.
• IT status page - highlights any known service issues currently being investigated.

Common support queries

• Forgotten password - use Password Manager which allows you to manage your own passwords. Visit https://my.password.bham.ac.uk and register with this service by completing your questions and answers profile.  

Dubai IT team

• Rashid Ravat
  IT Manager
  R.A.Ravat@bham.ac.uk

• Liam Garey
  IT Officer
  L.C.Garey@bham.ac.uk