Contact Team – for applicant enquiries

The Contact Team is our dedicated enquiry team who manage all inbound communications from our pre-applicants, applicants and offer holders.

General enquiries from pre-applicants

Please forward general enquiries from pre-applicants to admissions@contacts.bham.ac.uk

General enquiries from applicants or offer holders

Please forward general enquiries from applicants or offer holders to ugadmissions@contacts.bham.ac.uk (UG Home students)
os-admissions@contacts.bham.ac.uk (UG Overseas students)
pgadmissions@contacts.bham.ac.uk (PG students)

Complex or College-specific queries Please contact your Admissions team via their dedicated College account

Admissions Team – for your enquiries

The Admissions Team provides guidance to colleagues across the University. We can help you with day-to-day queries, advise on complex applications, and provide strategic guidance and advice on admissions policies. 

Day-to-day enquiries

Admissions Officers are your day-to-day contacts within the Admissions Team. They process applications from initial receipt to initial decision and to final acceptance where relevant. Admissions Officers work across the Office and can be involved in processing undergraduate or postgraduate applications for any area of the University depending on Office demands at any given time.

Complex applications or queries

Team Leaders are responsible for the line management and smooth running of the team, managing the workload of the Office in relation to target turnarounds while maintaining a high level of customer service. The team leader should be contacted in the case of complex applications or queries.

Strategic guidance and advice on admissions policies

Admissions Managers are responsible for overseeing all admissions activities for their specified college/s. In addition, they each have a lead role on primary office activities, such as policy and procedure, qualifications, quality and compliance, DBS and non-standard admissions routes. They should be contacted for strategic guidance and advice on admissions policies and for very complex application queries.