College of Arts and Law: Professional Services Senior Management Team
The Professional Services Senior Management Team provides strategic and operational leadership of the College.
Rachel Allmark (RA)
Director of Operations
Rachel has overall responsibility for the leadership of all Professional Services supporting the College. She is responsible for the development of College Services in supporting the College’s strategic objectives in teaching, research and global engagement working in partnership with the College Academic leadership.
Email: r.k.allmark@bham.ac.uk
Sally Brooks
Deputy Director of Operations (Education)
Sally Brooks is responsible for the operational delivery of education, compliance, student experience and student wellbeing for the College.
Email: s.b.brooks@bham.ac.uk
Dr Rachel Canty
Head of Operations: History & Cultures and Student Experience
In her role as Head of Operations for the School of History and Cultures, Rachel manages operational activity in the School, working closely with the School’s senior management team, and academic and professional services colleagues.
Email: r.canty@bham.ac.uk
Fiona Gilyead
Head of Operations: EDACS
In her role as Head of Operations for the School of English, Drama and Creative Studies, Fiona manages the operational aspects of the School’s activities, working in effective partnership with the Head of School and other academic and professional services staff.
Email: f.gilyead@bham.ac.uk
Amy Wilkins
Head of Operations: PTR
Amy is responsible for leading operational activity in the School of Philosophy, Theology and Religion, working alongside professional services colleagues to ensure the delivery of day-to-day activities. She collaborates closely with the school senior academic team to formulate policy and strategy.
Email: a.j.wilkins@bham.ac.uk
Erin Withers
Head of Operations: LCAHM
Erin is Head of Operations for the School of Languages, Cultures, Art History and Music, responsible for various School Professional Services activities and working with Academic leadership on the delivery of School objectives.
Email: e.withers@bham.ac.uk
Sarah Egan
Head of Operations (Strategy and Executive Support)
Leads on strategic projects to enhance operational effectiveness across all facets of academic delivery within the College. Sarah provides support to the Director of Operations in driving forward new initiatives and undertaking evaluations and reviews.
Email: s.a.egan@bham.ac.uk
Hazel Herbert
Head of Facilities
Hazel is the College Head of Facilities. She plays a key role for the College on the physical environment, coordinating with Estates on maintenance and development. The Facilities team lead on implementing University health and safety policies within the College.
Email: h.j.herbert@bham.ac.uk
Sheena Robertson
Head of Research Operations
Sheena plays a central role in the development and implementation of the College’s research strategy, leads professional support for research operations and supports research partnerships.
Email: s.a.robertson@bham.ac.uk
SarahJane Snelson
Head of Operations (Quality and Compliance)
SarahJane has responsibility for the leadership, management and operations of the Education Support teams within the College of Arts and Law. She is also the CAL Equality, Diversity and Inclusion lead for Professional Services and is an active member of the college EDI Committees and CAL Birmingham Professional committee.
Email: s.snelson@bham.ac.uk